TIENEEUA STRINGER
Newnan
Summary
Resourceful professional highly skilled in customer service and building lasting relationships. Team player offering dynamic personality and extensive background in data entry, telephone support and records oversight.
Overview
7
7
years of professional experience
2026
2026
years of post-secondary education
Work History
Restoration Crew Member
Serv Pro Restoration Services
Albany
08.2025 - Current
- Operated tools and equipment for restoration projects effectively.
- Collaborated with team members to ensure safety procedures were followed.
- Assisted in cleaning and restoring damaged properties post-disaster events.
- Maintained a safe working environment by following all safety protocols.
- Organized storage areas containing supplies needed for restoration jobs.
- Loaded and unloaded trucks transporting construction materials to the site.
Server
Chili's Restaurant
Albany
01.2025 - 08.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and drink orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Handled cash transactions and processed payments accurately.
Package Handler
FedEx
Savannah
04.2024 - 12.2024
- Sorted and organized packages for efficient processing and distribution.
- Operated machinery to move packages within the warehouse safely.
- Inspected incoming and outgoing shipments for accuracy and quality.
Production Worker
Hello Fresh
Newnan
08.2023 - 12.2023
- Followed safety protocols while operating machines and equipment.
- Reported any issues to supervisor immediately for resolution.
- Kept operations area neat and orderly to minimize obstacles.
- Inspected product quality prior to packaging and shipment.
- Sorted and packaged products to prepare for processing or shipment.
- Identified defective parts or components and removed them from production line.
- Assisted in setting up production lines for manufacturing processes.
- Ensured proper labeling of completed products before shipping out.
- Cleaned up work area at end of shift to maintain safe working environment.
Customer Service Representative
AllState
Atlanta
01.2023 - 08.2023
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered inbound calls, chats and emails to facilitate customer service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Consulted with customers to resolve service and billing issues.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Student Assistant
Albany State University
Albany
01.2022 - 05.2022
- Greeted visitors, clients and guests in a professional manner.
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Served as contact person and source of information to maintain good communication with clients.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Answered incoming calls and recorded accurate messages.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Gathered and sorted data for inclusion in reports and files.
Library Assistant
Albany State University
Albany
08.2021 - 12.2021
- Organized shelves, book displays, and other library areas according to established guidelines.
- Answered patrons' questions and assisted in finding materials requested.
- Maintained accurate records of circulation activities including check-ins and outs and overdue items.
- Handled daily tasks, facility maintenance and security to support staff members.
- Performed basic computer troubleshooting and maintenance tasks.
- Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
Water Park Attendant
Great Wold Lodge
Lagrange
01.2021 - 06.2021
- Monitored pool activities to ensure guest safety.
- Reported any incidents or accidents according to established protocols.
- Provided emergency first aid, CPR, basic life support and Heimlich maneuver procedures when needed.
- Inspected slides, rides, and other attractions for any signs of damage or wear-and-tear.
- Checked tubes, floats, rafts for tears or rips before issuing them out to guests.
- Greeted guests and provided information about waterpark policies and regulations.
- Conducted lifeguard training sessions to ensure proper use of rescue equipment and emergency procedures.
Cashier
Chicken Salad Chick
Peachtree City
10.2018 - 03.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Associate of Science - Nursing
Albany State University
Albany, GASkills
- Quality Inspection
- Machine Operation
- Batch Production
- Inbound and Outbound Calling
- Data Entry
- Payment Processing
- Customer Assistance
- Direct Sales
- Excellent Communication
- In-Store Support
- Efficient communication
- Team collaboration
- Conflict resolution
Education and Training
other
Timeline
Restoration Crew Member
Serv Pro Restoration Services
08.2025 - Current
Server
Chili's Restaurant
01.2025 - 08.2025
Package Handler
FedEx
04.2024 - 12.2024
Production Worker
Hello Fresh
08.2023 - 12.2023
Customer Service Representative
AllState
01.2023 - 08.2023
Student Assistant
Albany State University
01.2022 - 05.2022
Library Assistant
Albany State University
08.2021 - 12.2021
Water Park Attendant
Great Wold Lodge
01.2021 - 06.2021
Cashier
Chicken Salad Chick
10.2018 - 03.2020
Associate of Science - Nursing
Albany State University