Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiera Carpenter

Greensboro,NC

Summary

Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.

Overview

21
21
years of professional experience

Work History

Human Resource Manager

Highline Warren
11.2023 - Current
  • Lead the Manufacturing talent acquisition and recruitment process including requisition management, sourcing, screening, interview coordination, offer generation, and pre-employment screening
  • Use traditional and nontraditional resources, such as career fairs, online job fairs, community network events, etc., to identify and attract quality candidates
  • Manage the new hire onboarding process to include new hire entry into ADP
  • Manage and conduct the Manufacturing orientation programs
  • Process employment changes in ADP
  • Provide support and guidance to employees in various HR-related topics such as leave, policy interpretation, benefits, and pay
  • Interact daily with management and associates to ensure an open line of communication is maintained in order to identify and address any issues, needs, and/or concerns as they arise
  • Serve as an advisor to site leadership for HR related topics
  • Conduct investigations and resolve employee relations issues
  • Monitor turnover and partner with site leadership on retention strategies
  • Plan and execute employee engagement events
  • Manage HR and Safety LMS training
  • Complete HR projects as assigned

Human Resources Manager

GBF, Inc
01.2022 - Current
  • Recruited and Staffed
  • Completed payroll processing
  • Developed and implemented New Hire Orientation
  • Developed and drafted employee handbook
  • Maintained employee files
  • Completed payroll journal entries
  • Benefits administration
  • 401K administration
  • Training development and implementation
  • Complete daily reports for Vice President
  • Prepared employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations
  • Identified legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting were in compliance

Sr Consultant

Evolve Employment Services
02.2020 - Current
  • Delivered high-quality solutions for clients through

comprehensive research and analysis of industry trends.

  • Evaluated clients' needs and created plan of action to provide solutions.
  • Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
  • Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
  • Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.

Human Resource Manager

Kuzzos Chicken & Waffles
01.2018 - 01.2022
  • Recruited and Staffed
  • Completed payroll processing for 65 employees using ADP Workforce Now
  • Developed and implemented New Hire Orientation
  • Maintained employee files
  • Prepared and processed payroll
  • Completed inventory and worked with vendors
  • Completed monthly P&L report
  • Completed daily deposits
  • Paid monthly bills
  • Prepared employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations
  • Identified legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting were in compliance

Human Resource Dir

Boys & Girls Club of Metro LA
01.2017 - 01.2018
  • Completed payroll processing for 115 employees with Microix and Abila systems
  • Processed state and federal monthly payroll tax and made direct payments to state and federal agencies
  • Processed all garnishments and made direct payment to the designated agency
  • Ran payroll reports to manage vacation accruals and 401k payments for current and terminated employees
  • Implemented and annually updated the compensation program; rewrote job descriptions as necessary; conducted annual salary surveys and developed merit pool (salary budget); analyzed compensation; monitored the performance evaluation program and revised as necessary
  • Performed benefits administration to include claims resolution, change reporting, reconciling, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow
  • Developed and maintained affirmative action program; filed EEO-1 annually; maintained other records, reports and logs to conform to EEO regulations
  • Conducted recruitment effort for all exempt, nonexempt and temporary workers; worked with supervisors to screen and interview candidates; conducted reference checks; extended job offers; conducted new-employee orientations; monitored career- path program and employee relations counseling; conducted exit interviews
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Established and maintained department records and reports
  • Maintains organizational charts and employee directory
  • Evaluated reports, decisions and results of department initiatives in relation to established goals
  • Recommended new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed
  • Investigated accidents and prepared reports for insurance carrier
  • Ensured compliance with all federal, state and local employment laws


Human Resource Manager

Creative Snacks Co
01.2014 - 01.2017
  • Completed payroll processing for 150 employees using ADP Workforce Now
  • Ran monthly reports to manage vacation accruals
  • Processed quarterly and year end commission bonuses for sales department employees and executive staff
  • Performed benefits administration to include claims resolution, change reporting, reconciling, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow
  • Developed and administered various human resources plans and procedures for all company personnel
  • Implemented and annually updated the compensation program; rewrote job descriptions as necessary; conducted annual salary surveys and developed merit pool (salary budget); analyzed compensation; monitored the performance evaluation program and revised as necessary
  • Developed, recommended and implemented personnel policies and procedures; prepared and maintained handbook on policies and procedures; performs benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow
  • Developed and maintained affirmative action program; files EEO-1 annually; maintains other records, reports and logs to conform to EEO regulations
  • Conducted recruitment effort for all exempt, nonexempt and temporary workers
  • Established and maintained department records and reports
  • Evaluated reports, decisions and results of department initiatives in relation to established goals
  • Recommended new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed
  • Investigated accidents and prepares reports for insurance carrier
  • Ensures compliance with all federal, state and local employment laws
  • Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
  • Collaborated with department managers to design customized training plans aligned with organizational goals.

Human Resource Secondment Coordinator

Glaxosmithkline
01.2012 - 01.2014
  • Monitored 800+ employees on temporary assignments across the USPharma
  • Maintained master list of employees on temporary assignment
  • Identified legal requirements and government reporting regulations affecting human resources functions and ensured policies, procedures, and reporting complied
  • Prepared and processed offer letters and 'acting up' pay for each assignment
  • Arranged employee relocation accommodations

Human Resource Manager

Essence of Care, LLC
01.2008 - 01.2012
  • Prepared and processed payroll using Paychex system
  • Administered benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance
  • Developed and implemented New Hire Orientation
  • Maintained employee files
  • Investigated accidents and prepares reports for insurance carrier
  • Prepared employee separation notices and related documentation and conducted exit interviews
  • Enhanced employee performance by developing and implementing comprehensive training programs.

Human Resource Generalist

HEIGHT Homes, LLC
01.2004 - 01.2008
  • Developed and implemented New Hire Orientation
  • Maintained employee files
  • Identified legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting were in compliance
  • Prepared and processed payroll
  • Prepared employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations

Education

Bachelor of Science - Business Administration And Management

Virginia College

Skills

  • HR policies and procedures
  • Employee relations
  • Microsoft office proficiency
  • Recruitment and hiring
  • Compliance
  • Training and mentoring
  • Leadership development
  • Onboarding and orientation
  • Legal compliance
  • Employee retention
  • Workforce planning
  • Training development

Timeline

Human Resource Manager

Highline Warren
11.2023 - Current

Human Resources Manager

GBF, Inc
01.2022 - Current

Sr Consultant

Evolve Employment Services
02.2020 - Current

Human Resource Manager

Kuzzos Chicken & Waffles
01.2018 - 01.2022

Human Resource Dir

Boys & Girls Club of Metro LA
01.2017 - 01.2018

Human Resource Manager

Creative Snacks Co
01.2014 - 01.2017

Human Resource Secondment Coordinator

Glaxosmithkline
01.2012 - 01.2014

Human Resource Manager

Essence of Care, LLC
01.2008 - 01.2012

Human Resource Generalist

HEIGHT Homes, LLC
01.2004 - 01.2008

Bachelor of Science - Business Administration And Management

Virginia College
Tiera Carpenter