Tiera Grant
Washington,DC
Summary
Dynamic, highly efficient, strategic professional with a strong background in human resources operations equipped with the ability to develop and find solutions to issues in the workplace and improve customer satisfaction. Experienced with program analysis, providing in-depth evaluations and actionable recommendations. Utilizes advanced data analysis techniques to drive program efficiency. Strong understanding of project management and strategic planning.
Overview
18
18
years of professional experience
Work History
Lead Project Manager
The Building People (U.S Dept of Energy)
11.2025 - Current
- Direct changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Communicates project plans and progress to key stakeholders and project contributors.
- Manage and maintained efficient, well-organized digital filing system.
- Edited letters and written material for correspondence.
- Analyze data and work orders before sending or completing tasks.
- Reads incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
- Provides detailed project status updates to stakeholders and executive management.
- Coordinates with cross-functional teams to resolve project issues and mitigate risks.
- Organizes and maintained critical communications.
- Edited, proofread and fact-checked content for accuracy.
Management and Program Analyst
U.S Dept of Energy
03.2020 - 09.2025
- Maintained and update personnel files to ensure that correct data is reported to DOE HR databases including salary, position changes, and promotions.
- Compiled data to produce detailed personnel reports for senior human resources team members.
- Conduct file audits to verify employee personnel information is accurate.
- Managed onboarding responsibilities for assigned programs. Oversee the offboarding for assigned program office staff.
- Provide first-line customer service by responding to DOE program offices for HR-related inquiries.
- Assist the Talent Management team with implementing a rewards and recognition program through an annual employee evaluation or performance appraisal system.
- Assess workforce requirements across each program and conduct recruitment drives and selection processes.
- Provided training to program offices to ensure that they are current with staffing and recruiting policies and procedures, especially those related to on and offboarding.
- Compile and analyze data and report on recruiting metrics.
- Manage badging responsibilities related to federal and contract employees in assigned program office(s).
- Serve as POC to HC Office and assigned program offices for GS actions related to recruitment and non-recruitment needs.
- Compile and analyze data from Advance-In-Hire, recruitment, and creditable service incentives to produce reports for senior leadership.
- Develop process improvement recommendations related to incentive package route and tracking.
- Maintain funding status of bi-weekly payouts and disseminate reports including payment information.
- Assist with providing guidance and strategies for hiring managers to support recruitment, onboarding and offboarding needs.
- Compile (SOP) related to various procedures and processes within the staffing, onboarding, recruitment, offboarding, and program orientation areas.
- Trained USA Access user with knowledge of PIV (badge) card status review and task management, related to customer credentials.
- Attend weekly Headquarters Security Officer meeting to father relevant information related to security and badging duties.
- Process staffing request intake using the SharePoint based eWorkflow system and enter data in the EERE Staffing Plan and Staffing Actions Report (SPARTA).
- Route staffing actions for classification and recruitment in designated time limits to support adherence to the agencies’ time-to- hire goals.
- Develop and disseminate weekly briefing materials to program customers to keep them informed of staffing actions.
- Provided advice and guidance for improvements on policies and making recommendations.
- Researched and interpreted program related laws, regulations, guidelines, and procedures.
- Analyzed management information requirements to operate program or administrative reporting systems.
- Developed plans and executed the analysis of both quantitative and qualitative.
- Assisted managing advisory committees' membership and Federal register notices, and charter renewals or terminations.
- Supported the coordination of the Federal Advisory Committee Act annual review.
- Experience with Records and Information Management, Content Management, and Knowledge Management.
- Maintain SharePoint as a collaborative tool and a versatile tool for organizing, storing, and managing digital records and facilitating efficient records management practices.
- Served as an expert representative of the service center rendering expert advisory and technical services in the areas of recruitment and placement.
- Performed broad-reaching analyses to develop human resources (HR) recommendations that cross traditional functional areas to respond proactively to specific HR challenges. Identified, analyzed, and evaluated the risks involved in alternative courses of action, and advised management. Proactively keeps management informed of actions, activities, and issues. Exercises initiative in monitoring and managing the assigned workload, and initiates discussions with managers regarding assignments, projects, problems to be solved, actionable events, milestones, programmed issues under review deadlines and timeframes for completion of actions, and performance expectations.
- Served as a specialist in the areas of employee discipline and performance. Provided advice and consultation to supervisors and managers in resolving complex employee/management relations problems involving conduct and performance management issues.
- Served as an analyst and/or advisor to senior program officials, responsible for analyzing and evaluating a major mission-critical program and its operations or DOE-wide functional program office with impact across field components. Provided technical guidance and advice on the most appropriate method and procedures of an analysis evaluating to accomplish the mission and ensure optimum management strategy. Analyzed management information requirements to develop program or administrative reporting systems including the systems specifications, data gathering and analytical techniques, and systems evaluation methodology. Consolidated data as necessary and reviewed to ensure accomplishment of objectives, timeliness, and acceptability.
- Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
- Streamlined onboarding processes for new hires, ensuring a smooth transition into the organization while minimizing timetoproductivity.
- Established strong relationships with key stakeholders, ensuring clear communication and alignment on talent acquisition goals and objectives.
- Streamlined recruitment process, significantly reducing time-to-hire through implementation of advanced applicant tracking system.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collaborated with managers to identify and address employee relations issues.
- Analyzed unstructured information to derive key insights.
- Collaborated with stakeholders to define clear program goals and establish performance metrics.
- Improved stakeholder satisfaction with regular update meetings, keeping all parties informed on project progress and challenges.
- Oversaw recruitment and training of new team members, ensuring high level of competence and commitment to program objectives.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Reviewed program implementation plans to assess risk and feasibility.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Developed and implemented onboarding and orientation programs for new employees.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
MEDICAL ADMINISTRATIVE ASSISTANT
BOYS-TOWN RESIDENTIAL FACILITY
10.2015 - 02.2020
- Reviewed medical records for accuracy and completion as required by insurance companies.
- Served as a second-line reviewer on initial diagnosis codes (laboratory, radiology, and pathology reports as well as clinical studies) ensuring patient files are complete and filed.
- Acquired insurance authorizations for procedures and tests ordered by the attending physician.
- Performed full-cycle medical billing using provided software on behalf of the three senior physicians on staff.
MEDICAL OFFICE ASSISTANT
SIBLEY MEMORIAL HOSPITAL
01.2014 - 01.2016
- Conducted clerical duties supporting the Administrative Staff at the Hospital.
- Created PowerPoint presentations used for business development.
- Created weekly and monthly reports and presentations for the Administrative Division.
- Scheduled Board of Directors meetings and assisted with meeting materials and agendas.
- Assisted in grant writing for the Administrative Staff.
- Processed full-cycle funding for awarded contracts.
UNIT CLERK
MedStar WASHINGTON HOSPITAL
05.2008 - 12.2013
- Performed clerical front desk administrative duties to aid in quickly registering patients while maintaining confidentiality and trust adhering to HIPPA.
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- Meticulously identified and rectified inconsistencies, deficiencies, and discrepancies in medical documentation.
- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- Compiled necessary documents for surgical billing packages.
- Determined prior authorizations for medication and outpatient procedures.
- Reviewed, analyzed, and managed the coding of diagnostic and treatment procedures contained in outpatient medical records.
- Processed reports and claims for the department that highlighted the business operations of the division.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Manchester, NH05-2024
High School Diploma - undefined
WOODROW WILSON SHS
Washington, DC06-2001
Skills
- Scope management
- Cross-functional coordination
- Meeting facilitation
- Documentation management
- Regulatory compliance
- Operations management
- Recruitment
- Applicant tracking systems
- Onboarding support
- Vacancy posting
Timeline
Lead Project Manager
The Building People (U.S Dept of Energy)
11.2025 - Current
Management and Program Analyst
U.S Dept of Energy
03.2020 - 09.2025
MEDICAL ADMINISTRATIVE ASSISTANT
BOYS-TOWN RESIDENTIAL FACILITY
10.2015 - 02.2020
MEDICAL OFFICE ASSISTANT
SIBLEY MEMORIAL HOSPITAL
01.2014 - 01.2016
UNIT CLERK
MedStar WASHINGTON HOSPITAL
05.2008 - 12.2013
High School Diploma - undefined
WOODROW WILSON SHS
Bachelor of Science - Psychology
Southern New Hampshire University