Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tiera Hedberg

Rockford,IL

Summary

Motivated Painter driven to provide high-quality work.

I am looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Reliable employee seeking painting position. Offering excellent communication and good judgment. I worked at Chrysler for 10 years and am looking to get into painting, as being laid off because of Covid gave me time to do some extra things on the side. I started painting my uncles properties (apartments and apartment hallways) and realized I'm pretty good at it and I enjoy doing it.

Overview

20
20
years of professional experience

Work History

Painter

Bulldog Properties
S. Beloit, IL
07.2021 - Current
  • Painted surfaces using brushes.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Repaired wall holes and scrapes.
  • Painted indoor areas such as hallways, bathrooms and lobbies.

Assembly

Stellantis/Fiat/Chrysler
Belvidere, IL
03.2012 - 01.2022
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Followed outlined specifications to implement assembly plans.
  • Conducted quality assurance inspections on finished components and identified issues.

Server

Copelands Of New Orleans
Alexandria, Lousiana
02.2010 - 12.2011
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Food Service Manager

Burger King
Rockford, IL
05.2003 - 12.2010
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw training of more than 20 team members.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Tracked food production levels, meal counts and supply costs.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Set schedules for a staff of about 20 by planning and designating shifts and hours.
  • Limited portion sizes and used garnishes to control food costs.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining accuracy.

Education

High School Diploma -

Stillman Valley High School
Stillman Valley, IL
05.2005

Skills

  • Hand and Power Tool Operation
  • Excellent Communication
  • Attention to Detail
  • Customer Service
  • Willingness to Learn
  • Safety Awareness
  • Punctual and Dependable
  • Effective Multitasking
  • Self-Directed and Motivated
  • Crew Management
  • Apartment Painting
  • Trimming

Affiliations

I recently became an affiliate to PDC 30 so I am looking at becoming an apprentice painter.

Timeline

Painter

Bulldog Properties
07.2021 - Current

Assembly

Stellantis/Fiat/Chrysler
03.2012 - 01.2022

Server

Copelands Of New Orleans
02.2010 - 12.2011

Food Service Manager

Burger King
05.2003 - 12.2010

High School Diploma -

Stillman Valley High School

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Tiera Hedberg