Tiera Howard

Detailed Oriented and results driven Healthcare administrator with 7 plus years of experience in Healthcare Operations, improving patient care and ensuring regulatory compliance. Seeking to leverage expertise in strategic planning, team leadership, and process optimization to enhance operational efficiency and patient satisfaction.

Results-driven collections professional well-versed in Medicare claims and billing processes. Consistently recognized for improving collection efficiency and accuracy through meticulous attention to detail and proactive problem-solving. Highly collaborative, adaptable, and focused on achieving team goals and positive outcomes.

Experienced with Medicare collections processes, ensuring timely and accurate claim resolutions. Utilizes negotiation skills to effectively manage and resolve disputes. Strong understanding of Medicare regulations and compliance requirements.

• Revenue Cycle Representative Certification – Healthcare Financial Management Association.

• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Documented and resolved [Issue] which led to [Results].
• Used Microsoft Excel to develop inventory tracking spreadsheets.