Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiera Johnson

Educator
New Castle,DE

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Application Verification Specialist

Delaware State University
10.2023 - Current
  • Assisted during testing process and implementation of new admissions portal and Customer Relationship Management (CRM) system, contributing to the seamless integration and functionality of these vital tools in streamlining the admissions process.
  • Efficiently coordinate workflow processes for timely receipt, data entry, and processing of transcripts, applications, and related documents using Banner system and document imaging.
  • Conduct thorough data verification and correction within Banner, ensuring accuracy of records and information.
  • Provide comprehensive clerical and administrative support to admissions office, including front counter assistance and application intake processing.
  • Assist with Banner system, application verification, and data entry procedures.
  • Collaborate with IT for research and testing of Banner updates, while maintaining confidentiality of student records per FERPA regulations.

Student Enrichment Coordinator- Manager

Delaware Technical And Community College
05.2023 - 08.2023
  • Supervised and managed a team consisting of 12 employees and 90 students on a daily basis, ensuring smooth operations and efficient workflow in achieving departmental goals and objectives.
  • Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
  • Developed individualized lesson plans and modified existing academic curricula to meet special learning needs.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
  • Taught students by selecting, developing, adapting and implementing appropriate instructional methods and techniques.
  • Developed and conducted instruction to promote opportunities for students.
  • Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.

Paraprofessional Educator

Red Clay Consolidated School District
08.2018 - 06.2022
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Planned and monitored implementation of technology-based learning programs.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Supported student learning objectives through personalized and small group assistance.

Education

Bachelor of Science - Early Childhood Education

Wilmington University
New Castle, DE
08.2018 - 06.2022

Skills

Student records management

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Timeline

Application Verification Specialist

Delaware State University
10.2023 - Current

Student Enrichment Coordinator- Manager

Delaware Technical And Community College
05.2023 - 08.2023

Paraprofessional Educator

Red Clay Consolidated School District
08.2018 - 06.2022

Bachelor of Science - Early Childhood Education

Wilmington University
08.2018 - 06.2022
Tiera JohnsonEducator