Tiera Nash
Summary
Accomplished Sales Manager offering 8 years of experience developing and maximizing both community outreach and sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging and community involvement.
Overview
5
5
years of professional experience
Work History
Inside Sales/Employment Specialist
Express Employment Professionals
2024.07 - Current
- Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
- Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
- Matched clients to open positions based on skills and work requirements.
- Recognized client employment barriers and devised strategies to resolve.
- Maintained records of consumer employment activity such as potential and current employers.
Branch Manager/ Inside/Outside Sales Manager
Big Dog TEK Solutions
2023.07 - 2024.07
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Maintained friendly and professional customer interactions.
- Developed working relationships with partners to merge and exchange consumer information and marketing data.
- Identified consumer interests and key market identifies for new accounts.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Executive Director of Operations
AmericaHealth & Summit Safe and Sober
2021.10 - 2023.07
- Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.
- Increased employee retention 37% in the first quarter after my promotion, through improvements in leadership and development.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Managed procurement activities to secure resource acquisitions at best possible cost.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Director of Marketing and Business Development
AmericaHealth
2020.02 - 2021.10
- Continually maintained and improved company's reputation and positive image in markets served.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Created and managed social media campaigns to increase brand engagement.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Managed accounts to retain existing relationships and grow share of business.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
Associate of General Studies -
Idaho State University
Pocatello, ID05.2011
High School Diploma -
Century High School
Pocatello05.2007
Skills
- Motivational strategies
- Workforce Development
- Eligibility screening
- Regulatory Requirements
- Networking strategies
- Referral Coordination
- Market Planning
- Sales closing
Timeline
Inside Sales/Employment Specialist
Express Employment Professionals
2024.07 - Current
Branch Manager/ Inside/Outside Sales Manager
Big Dog TEK Solutions
2023.07 - 2024.07
Executive Director of Operations
AmericaHealth & Summit Safe and Sober
2021.10 - 2023.07
Director of Marketing and Business Development
AmericaHealth
2020.02 - 2021.10
Associate of General Studies -
Idaho State University
High School Diploma -
Century High School
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