Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiera Paul

Houston,TX

Summary

Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

10
10
years of professional experience

Work History

Medical Billing and Coding Specialist

Cardiovascular Associates
07.2021 - Current
  • Verify insurance benefits (Commercial and Government) for patients office visits and procedures via online portals and phone.
  • Complete daily billing process and ensure successful completion
  • Resubmit claims after denial to achieve financial targets and reduce outstanding debt.
  • Review and update demographic/guarantor/insurance data obtained in the registration process as necessary.
  • Track claims made by the company to ensure successful transmission and receipt.
  • Communicate with patient PCP office to obtain patient referrals when needed.
  • Maintain strong knowledge of basic medical terminology to better understand services and procedures.
  • Scheduling for diagnostic testing
  • Assist with training of new staff to ensure that all practice policies and procedures are followed.
  • Communicate any trends that would affect proper claims processing to management.

Lead Patient Ambassador

Sodexo
06.2019 - 04.2021
  • Introduced room service and assisted with menu selection.
  • Explained diet order routine to new admissions.
  • Took meal orders over the phone from patients
  • Documented, resolved and refered concerns/ complaints that the patients or family members had with appropriate management.
  • Assisted with tray line and distrubution of trays to patients when short of staff or as needed.

Lead Diet Clerk

Luby's Culinary
04.2016 - 06.2019
  • Screened patients and tallied quantities of specific foods for patients meals.
  • Worked alongside the dietary manager to prepare meals and obtain nutritional data.
  • Assisted in kitchen clean up and maintainance
  • Distributed patient trays when needed.

Cashier/Customer Service

Lowe's Home Improvement
06.2017 - 05.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.

Medical Assistant Extern

Spring Medical Associates
06.2017 - 07.2017
  • Assisted with urinalysis, specimen collection
  • Conducted weekly inventory of supplies using facility cost reporting records.
  • Performed Bladder Scan (PVR) Post Void Residual
  • Managed and entered data for patient charting utilizing the EMR system
  • Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
  • Obtained patient medical history, medication information, symptoms, and allergies.
  • Collected histories, vitals, and current complaints via patient interviews.
  • Scheduled appointments and tests to coordinate patient care.
  • Sought feedback and guidance from supervisors to continuously improve performance.
  • Assisted with medical research projects to apply and expand knowledge.

Sales Associate

Ross Dress for Less
12.2013 - 06.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Medical Billing And Coding Certificate - Medical Billing And Coding

Fortis Institute
Houston, TX
08.2021

Diploma - Medical Assisting

Remington College
Houston, TX
07.2017

High School Diploma -

Jersey Village High School
Houston, TX
06.2013

Skills

  • Athena
  • Practice Fusion
  • Epic
  • Proficient with MS Word and Outlook
  • Medicare and Medicaid Processes
  • Insurance Plan Verification
  • Insurance Terminology
  • Data Verification
  • Medical Terminology
  • CPT Coding
  • Payor Procedures
  • Teamwork and Collaboration
  • Accurate, detailed, and dependable
  • Data Entry Software

Timeline

Medical Billing and Coding Specialist

Cardiovascular Associates
07.2021 - Current

Lead Patient Ambassador

Sodexo
06.2019 - 04.2021

Cashier/Customer Service

Lowe's Home Improvement
06.2017 - 05.2018

Medical Assistant Extern

Spring Medical Associates
06.2017 - 07.2017

Lead Diet Clerk

Luby's Culinary
04.2016 - 06.2019

Sales Associate

Ross Dress for Less
12.2013 - 06.2016

Medical Billing And Coding Certificate - Medical Billing And Coding

Fortis Institute

Diploma - Medical Assisting

Remington College

High School Diploma -

Jersey Village High School

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