Tiera Simmons
Saint Helena Island,SC
Summary
Detail-oriented office clerk with 3 years of experience in data entry and customer service, seeking to utilize strong organizational skills and ability to manage accurate records to contribute to efficient operations.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
9
9
years of professional experience
Work History
Clerical
Beaufort Memorial Hospital
08.2023 - Current
- Managing appointments. Ability to sort, file, and manage documents, records, and information in an orderly way.
- Proficiently interacting with colleagues, customers, and visitors through written and verbal channels.
- Accurately inputting data into systems and utilizing software like Microsoft Office Suite.
- Prioritizing tasks and managing time to meet deadlines and maintain efficiency.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Administrative Assistant
Wright Directions Family Services
08.2016 - 08.2023
- Received, Accessed, Processed Specimens
- Organized and stored samples in accordance with all safety and other requirements to ensure the safety of personnel and integrity of the sample
- Determined and performed tests needed for the analysis and report
- Coordinated scheduling for client appointments, enhancing office workflow and organization.
- Provided exceptional customer service, addressing client concerns and facilitating solutions promptly.
- Developed and maintained filing systems for patient records, ensuring confidentiality and compliance with regulations.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported HR functions by aiding in the onboarding process of new employees through orientation materials distribution and badge assignment.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Collected payments, processed transactions and updated relevant records.
Education
High School Diploma -
Whale Branch Early College High School
Seabrook, SC08-2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
COMMUNICATION
Strong written and verbal communication, effectively answer phones, provide great customer service, and handle professional email correspondence.
Timeline
Clerical
Beaufort Memorial Hospital
08.2023 - Current
Administrative Assistant
Wright Directions Family Services
08.2016 - 08.2023
High School Diploma -
Whale Branch Early College High School