Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiera Thomas

Virginia Beach,VA

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Labor Shop Supervisor

BAE Norfolk Ship Repair
11.2021 - Current
  • Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
  • Developed strong team dynamics, fostering a positive work environment for all staff members.
  • Mentored and trained new employees to ensure consistent service standards across the team.
  • Managed over 100 people daily.
  • Practiced safety aboard ship and around the yard.

Helper Painter

BAE Norfolk Ship Repair
07.2019 - Current
  • Upheld excellent condition of equipment by regular cleaning, maintenance, and timely replacement when needed.
  • Improved workspace safety by maintaining a clean environment, properly storing supplies, and adhering to safety protocols.
  • Collaborated with lead painters to understand project specifications and ensure high-quality results for clients.
  • Exhibited adaptability when handling diverse projects ranging throughout the ship.
  • Achieved smooth surface finishes by utilizing proper techniques including brushing, rolling, and spraying applications.
  • Supported team efficiency through proactive preparation of tools, materials, and equipment needed for each painting project.
  • Maintained the longevity of completed paint jobs by applying appropriate primers, sealants, and protective coatings as needed.
  • Masked, covered or otherwise protected non-paintable surfaces.

Firewatch Supervisor

Allied Research Technology
09.2013 - 07.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

High School Diploma -

Booker T Washington High School
Norfolk, VA
06.2008

Skills

  • Order Processing
  • Safety Procedures
  • Budget Planning
  • OSHA Compliance
  • Team Collaboration
  • Safety Management
  • Safety processes and regulations
  • Employee Scheduling
  • Policy Enforcement
  • Employee Management
  • Decision-Making
  • Dependable and Consistent
  • Machinery Operations
  • Attention to Detail
  • Employee Safety Training
  • Conflict Resolution
  • Word Processing

Timeline

Labor Shop Supervisor

BAE Norfolk Ship Repair
11.2021 - Current

Helper Painter

BAE Norfolk Ship Repair
07.2019 - Current

Firewatch Supervisor

Allied Research Technology
09.2013 - 07.2019

High School Diploma -

Booker T Washington High School

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Tiera Thomas