Tiera Wray
New Haven
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure a human service position. Ability to relate to different cultural and economic backgrounds while providing social assistance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Home Health Specialty Services
10.2020 - Current
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Educated patients and family members on best home care practices for healing and recovery.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Daycare Assistant
Kelly's Little Angels
08.2019 - Current
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
Public Safety Officer
Gateway Community College
04.2019 - Current
- Patrolled assigned areas at Gateway Community college on foot.
- Educated staff members on proper field procedures to boost public trust in officers and efficiency.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Answered over 50 calls per day for help from citizens and business owners.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Built excellent rapport and working relationship with community to build trust and improve upon communication
- Answered emergency calls for help from citizens and business owners
Sales Associate
CVS Pharmacy
12.2013 - 04.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Set and achieved company defined sales goals.
- Managed over 20 customer calls, returns, exchanges and refunds in accordance with store policy daily.
- Contributed to event marketing, sales and brand promotion
- Achieved or exceeded company-defined sales quotas
- Developed and maintained strong working relationships with professionals within assigned territory
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Kept detailed records of daily activities through online customer database
Education
Bachelor of Science - Human Services
Post University
Waterbury, CT12.2024
Skills
- Disability Care
- First Aid
- Social Assistance
- Human Development
- Emotional Support
- Health and Human Services
- CPR training
- Health and safety
- Social and academic development
- Toilet training
- Project-based learning
Certification
- CPR
- Certified Nursing Assistant
- Youth Mental Health First Aid USA
- CT Guard Card
Timeline
Certified Nursing Assistant
Home Health Specialty Services
10.2020 - Current
Daycare Assistant
Kelly's Little Angels
08.2019 - Current
Public Safety Officer
Gateway Community College
04.2019 - Current
Sales Associate
CVS Pharmacy
12.2013 - 04.2016
Bachelor of Science - Human Services
Post University
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