Tierah Denson
Forney,TX
Summary
Proactive team leader experienced in leading teams and managing multiple projects. Possesses excellent communication and problem-solving skills, as well as the ability to motivate and inspire team members to reach a common goal. Well-versed in training and developing staff and providing customer service to ensure a positive customer experience. Demonstrates commitment to quality assurance and process improvement in the workplace.
Overview
4
4
years of professional experience
Work History
Supervisor
Texas Pride Carwash
Hartland, TX
03.2024 - 11.2024
- Trained new employees on company policies, procedures, and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
- Ensured that safety protocols were followed at all times by all staff members.
- Responsible for opening and closing the establishment.
- Answered customer questions and made product recommendations according to their needs.
Customer Associate
lowes
Forney, TX
02.2023 - 07.2023
- Offered suggestions for improvement based on customer feedback collected during interactions.
- Utilized problem-solving techniques to efficiently solve customer issues and conflicts.
- Maintained a positive attitude while working under pressure in a fast-paced environment.
- Tracked store sales performance against goals on a daily basis.
- Maintained up-to-date knowledge of product information, promotional offers, policies, and procedures.
- Organized the work area to maintain cleanliness, safety, and organization standards at all times.
Crew Team Member
Amc 30
Mesquite, TX
04.2021 - 07.2022
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Greeted customers and answered questions regarding products and promotions.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Assisted customers with product inquiries, orders, returns, refunds, and other service requests.
Education
Some College (No Degree) - Criminal Justice
West Texas A&M University
Canyon, TX06-2027
High School Diploma -
Poteet Highschool
Mesquite, TX05-2023
Skills
- Schedule development
- Data analytics
- Financial management
- Operations management
- Attention to detail
- Risk management
- Payroll processing
- Customer service
- Inventory control
- Team building
- Decision-making
Timeline
Supervisor
Texas Pride Carwash
03.2024 - 11.2024
Customer Associate
lowes
02.2023 - 07.2023
Crew Team Member
Amc 30
04.2021 - 07.2022
Some College (No Degree) - Criminal Justice
West Texas A&M University
High School Diploma -
Poteet Highschool
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