Summary
Work History
Education
Skills
Timeline
Generic

Tiereney Alexander

Grenada,MS

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical assistant position. Ready to help your team achieve company goals, to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Customer Service Representative

Amazon
Horn Lake, MS
09.2023 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Responded to customer requests for products, services, and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Certified Medical Assistant Extern

Delta Gastroenterology And Endoscopy
Southaven, MS
10.2023 - 12.2023
  • Improved patient care by efficiently taking vital signs and accurately recording medical history.
  • Reduced wait times for patients by effectively coordinating with the front desk staff to expedite check-in procedures.
  • Promoted a positive patient experience by providing empathetic support and answering questions related to their treatment plans.
  • Supported healthcare team members through efficient communication and collaboration during daily operations.
  • Maintained a clean and organized work environment, adhering to infection control protocols and safety guidelines.
  • Increased patient satisfaction rates through attentive listening skills and clear communication regarding their concerns or needs during appointments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Triage patients

Education

Certification - Medical Assistant

Delta Technical College
Horn Lake, MS
03.2024

Skills

  • Medical Terminology
  • Phlebotomy
  • Procedure Assistance
  • HIPAA Compliance
  • CPR
  • Reliable Team Player
  • Electronic Medical Records
  • Medical Terminology Knowledge
  • Specimens Collection and Processing
  • Customer Service
  • Vital Sign Monitoring
  • Telephone Etiquette
  • Infection Control Procedures

Timeline

Certified Medical Assistant Extern

Delta Gastroenterology And Endoscopy
10.2023 - 12.2023

Customer Service Representative

Amazon
09.2023 - Current

Certification - Medical Assistant

Delta Technical College

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Tiereney Alexander