Tierney Lynch
Lindale,United States
Summary
Dynamic and results-oriented professional with extensive experience across the hospitality sector, notably at Cafe Ü and Happy Lemon. Excelling in customer loyalty through exceptional service and efficiently managing high-volume periods. Demonstrated expertise in espresso machine operation and a proven track record as a collaborative team player. Achieved high customer satisfaction ratings by leveraging hospitality service expertise and a friendly demeanor.
Overview
3
3
years of professional experience
Work History
Barista
Cafe Ü
02.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Kitchen Staff, Barista, and Shift Manager
Happy Lemon
06.2023 - 01.2024
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained a clean and organized workspace for optimal productivity and safety.
Curbside Shopper
Brookshires Grocery Company
08.2021 - 02.2023
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
High School Diploma -
Homeschooled
Troup, TX04-2023
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Espresso machine operation
- Safe Food Handling
Timeline
Barista
Cafe Ü
02.2024 - Current
Kitchen Staff, Barista, and Shift Manager
Happy Lemon
06.2023 - 01.2024
Curbside Shopper
Brookshires Grocery Company
08.2021 - 02.2023
High School Diploma -
Homeschooled
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