Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Tierney O'Keefe

Claremont,CA

Summary

Dynamic and adept professional with a rich background in hospitality and customer service, notably as a Server at Bantam Chicken & Drinks. Excelled in team collaboration and exceptional communication, enhancing guest experiences and resolving conflicts efficiently. Demonstrates expertise in customer service, menu memorization and safe food handling, ensuring high standards of cleanliness and safety. Passionate about enriching customer experiences and team collaboration.

Overview

4
4
years of professional experience

Work History

Server

Bantam
Bellingham, WA
06.2021 - 08.2021
  • Served food and beverages to patrons and confirmed complete orders.
  • Collaborated with hosts, bussers and kitchen staff to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Hostess and Server

Cascade Pizza
Bellingham, WA
04.2021 - 07.2021
  • Greeted guests warmly upon arrival, seating them promptly.
  • Answered phones promptly to record and confirm reservations.
  • Accepted payments from guests for dine-in and take-out foods.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.

Residential Assistant

Scripps College
Claremont, CA
08.2022 - 05.2023
  • Conducted regular meetings with residents to discuss concerns, plan activities, and review policies.
  • Facilitated conflict resolution between roommates or other individuals living on campus.
  • Responded promptly to emergency situations occurring inside or outside of residence halls.

Dance Teacher

The Dance Studio
Bellingham, WA
09.2019 - 02.2021
  • Instructed students in proper technique, terminology and performance of various styles of dance such as ballet, tap, jazz, hip hop and modern.
  • Managed studio operations, including monitoring student attendance records, ensuring proper mask-wearing during the pandemic, and ensuring the cleanliness and safety of facilities.
  • Maintained a positive and encouraging classroom environment, fostering a passion for dance and creativity among students.

Education

BA - Psychology & Dance

Scripps College
Claremont, CA
05-2025

High School Diploma -

Squalicum High School
Bellingham, WA

Skills

  • Hospitality and accommodation
  • Exceptional communication
  • Menu memorization
  • Team collaboration
  • Tableside service
  • Customer service
  • Bar terminology
  • Cleaning and sanitizing
  • Safe food handling
  • Food and beverage pairings

Volunteer Experience

  • Sunrise Movement, Claremont, CA, 09/01/21, Current, Participant of JEDI team (Justice, Equity, Diversity, Inclusion), centering and uplifting BIPOC voices, Fundraised for Streetwatch LA—a non-profit for the houseless population in downtown LA
  • United Family Healthcare, China, 07/01/18, 05/31/19, HPV screening and pre-cervical cancer treatment for women in rural areas of inner China.
  • Nooksack Salmon Enhancement Association, Bellingham, WA, 01/01/17, 01/31/19, Planted trees along the Nooksack River Bank to improve erosion and water quality conditions for salmon habitat.
  • Youth for the Environment and People, Bellingham, WA, 03/01/19, 06/30/19, Collaborated with environmental advocates in community to raise awareness for endangered southern resident killer whales by creating a protest mural in downtown Bellingham.

Timeline

Residential Assistant

Scripps College
08.2022 - 05.2023

Server

Bantam
06.2021 - 08.2021

Hostess and Server

Cascade Pizza
04.2021 - 07.2021

Dance Teacher

The Dance Studio
09.2019 - 02.2021

BA - Psychology & Dance

Scripps College

High School Diploma -

Squalicum High School
Tierney O'Keefe