Tierney Byrne
North Arlington,NJ
Summary
I have demonstrated a high level of leadership and initiative and possess an exceptional work ethic and desire to go above and beyond to exceed company expectations. I am very passionate and used to a high stress work environment. I always make myself available to communicate any concerns and care deeply about delivering the best possible service to every customer.
My goal is to expand on my work experience and apply my knowledge and skills to give people the customer service they deserve!
Overview
3
3
years of professional experience
Work History
Experience Coordinator
IMuseum (Museum Of Emotions)
11.2023 - Current
- Greet visitors, provide information about the immersive art and answer questions.
- Assist guests with purchasing tickets on our POS system and provide directions on how to navigate purchasing tickets online.
- Maintain cleanliness of the building by sweeping, mopping, dusting, and removing trash.
- Conduct daily inspections of the building to ensure it is operating properly.
- Motivate and encourage team members to communicate more openly and constructively with each other.
- Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier
Trader Joes
07.2023 - 08.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
Manager
Boxer & Dane
05.2021 - 07.2023
- Provided compassionate care to dogs of all breeds, ages, and temperaments.
- Ensured that each dog was provided with food, water, and rest as needed.
- Maintained a clean and safe environment while caring for the animals.
- Observed behavior of animals to detect signs of illness or injury.
- Kept detailed records of daily activities including feeding times, medications administered, potty breaks taken.
- Monitored health condition of pets on an ongoing basis and reported any changes to owners promptly.
- Communicated effectively with pet owners regarding their concerns or questions about the care of their animal companions.
- Responded quickly to emergency situations involving pets if necessary.
Education
Bachelor of Arts - Psychology
Pace University
New York, NY05.2024
Skills
- Attention to Detail
- Customer Service
- Time Management
- Microsoft Office
- Email Etiquette
- Phone Etiquette
- Leadership
- Organizational skills
- Conflict management
- Employee Training and Development
Accomplishments
- Tri-M National Music Honor Society - Vice President of Chapter 5675
- The LGBTQ+ Community Center - RiseOut Action Team Member
- Food Bank for New York City - Outreach Coordinator
Timeline
Experience Coordinator
IMuseum (Museum Of Emotions)
11.2023 - Current
Cashier
Trader Joes
07.2023 - 08.2023
Manager
Boxer & Dane
05.2021 - 07.2023
Bachelor of Arts - Psychology
Pace University
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