Tierra Allen

• Assisted classroom teacher in supervising snack time and indoor and outdoor play.
• Assisted teachers in managing classroom behavior, contributing to a focused and positive learning environment. Give one on one help. Monitored student understanding during lessons, providing immediate feedback to clarify misconceptions as necessary.
• Fostered a safe and inclusive atmosphere by promptly addressing incidents of bullying or other inappropriate behavior.
• Implemented behavior management strategies effectively, leading to decreased disruptions in the classroom setting.

Worked from home.

• Answered multi-line phone system, routing calls, schedule appointments. Greeting visitors responding to emails.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information, billing and pulling reports.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

• Enters data into computer systems and databases.

Answer phones ,emailing and respond to chats, greet incoming patients and visitors. Perform patient registration and insurance verification and collect co-pays mental health services, medical record and practice management systems to complete administrative tasks.

• Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff..

Handles extensive file review requests.