Tierra Arnold
Toledo,OH
Summary
Recognized for enhancing customer satisfaction through effective communication and cash handling skills. Adaptable team player who trained new staff and maintained a clean environment, ensuring a positive shopping experience. Committed to fostering relationships that encourage repeat business.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Speedway
07.2024 - 09.2025
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of store displays to enhance customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted with inventory management, restocking shelves to ensure product availability.
- Trained new cashiers on register operations and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Crew Member
Burger King
09.2023 - 07.2024
- Provided exceptional customer service, handling inquiries and resolving issues promptly.
- Prepared food items according to standardized recipes and safety guidelines.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Manley Career Academy
Chicago, IL06.2022
Skills
Friendly, positive attitude
Timeline
Cashier
Speedway
07.2024 - 09.2025
Crew Member
Burger King
09.2023 - 07.2024
High School Diploma -
Manley Career Academy