Tierra Brown
San Antonio,Texas
Summary
Highly motivated and energetic compliance professional with over 12+ years of experience in financial services, management, audit, and human resources. Proven ability to establish and maintain risk standards and programs to ensure compliance with federal, state, and regulatory requirements. Skilled in overseeing execution, providing subject matter expertise, and consulting on compliance-related projects. Strong track record of monitoring, reporting, and resolving compliance issues. Committed to driving process improvement and risk control development.
Overview
8
8
years of professional experience
Work History
Senior Auditor, AVP
Wells Fargo Bank
01.2021 - Current
- Conducted audit testing and identified key risks and controls, ensuring timely and accurate execution
- Developed compensating controls to mitigate audit findings and made recommendations to management
- Monitored industry changes and communicated implications to the team, facilitating proactive risk management
- Reviewed complex data for legal compliance and resource impact analysis
- Collaborated with peers, colleagues, and managers to resolve issues and improve audit practices
- Ensured regulatory compliance requirements related to human resources and risk management.
Administrative Assistant IV, AVP
Wells Fargo Contact Center
05.2020 - 01.2021
- Managed leaders' calendars, scheduled meetings, and maintained efficient organization
- Supported HR in maintaining and implementing strategies to identify, develop, and retain top talent
- Sourced talent through LinkedIn and collaborated with senior-level business and HR partners
- Drafted complex correspondence and maintained confidentiality
- Recruited, trained, and developed a team to meet performance objectives
- Mentored other executive assistants and established effective office procedures.
Branch Manager II, AVP
Wells Fargo Bank
09.2016 - 05.2020
- Managed branch execution and ensuring compliance with policies and regulations
- Led, motivated, coached, and trained a team to meet performance objectives
- Made hiring decisions, set performance standards, and conducted performance evaluations
- Successfully achieved individual and team objectives while maintaining long-term performance.
Personal Banker / Business Advocate
Wells Fargo Bank
04.2015 - 09.2016
- Provided exceptional customer service and addressed complex transactions
- Resolved customer issues effectively and fostered strong customer relationships
- Maintained compliance with policies, procedures, and regulations.
Education
Master of Science - Organizational Leadership
Columbia Southern University
Master of Business Administration - Human Resource Management
Columbia Southern University
Bachelor of Science - Human Service, Business Leaders
Troy University
Skills
- Process Mapping
- Risk Assessment
- Internal Controls
- Process Improvement
- Rules and Regulations
- Independent Judgment
- Corrective Action Plans
- Subject Matter Expertise
Accomplishments
- Established and implemented risk standards and programs to ensure compliance with regulatory requirements.
- Provided oversight and monitoring of risk-based compliance programs, resulting in improved compliance outcomes.
- Developed and maintained comprehensive knowledge of business and functional areas, serving as a subject matter expert in compliance risk.
- Identified process improvement and risk control development opportunities, enhancing efficiency and effectiveness.
Timeline
Senior Auditor, AVP
Wells Fargo Bank
01.2021 - Current
Administrative Assistant IV, AVP
Wells Fargo Contact Center
05.2020 - 01.2021
Branch Manager II, AVP
Wells Fargo Bank
09.2016 - 05.2020
Personal Banker / Business Advocate
Wells Fargo Bank
04.2015 - 09.2016
Master of Science - Organizational Leadership
Columbia Southern University
Master of Business Administration - Human Resource Management
Columbia Southern University
Bachelor of Science - Human Service, Business Leaders
Troy University