Tierra Bumpers
Phlebotomy Technician
Carrollton,GA
Summary
Skilled in venipuncture & capillary punctures with a gentle touch, I enhanced laboratory efficiency at 3:16 Healthcare by ensuring accurate blood sample processing and fostering patient safety. My role at AVIS honed my communication skills, achieving high customer satisfaction. Proficient in HIPAA compliance and laboratory practices, I excel in patient care and maintaining confidentiality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomy Intern
3:16 Healthcare
09.2024 - 10.2024
- Enhanced laboratory efficiency with accurate labeling, processing, and storing of blood samples.
- Conducted thorough equipment maintenance checks to guarantee reliable performance during specimen collection procedures, by ensuring patient safety through strict adherence to infection control protocols and proper disposal of hazardous materials.
- Maintained accurate records of all collected specimens, ensuring proper documentation for clinical staff and insurance purposes.
- Demonstrated strong teamwork skills in collaborating with other healthcare professionals to ensure the best possible patient outcomes.
- Achieved consistent success in obtaining high-quality blood samples with minimal discomfort or complications for patients.
Call Center Representative
AVIS
04.2021 - 06.2022
- Managed high call volumes professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Sampler
Biolife Plasma Center
05.2019 - 03.2020
- Maintained a safe working environment through diligent adherence to safety guidelines when dealing with potentially harmful substances during the sampling process.
- Demonstrated adaptability by quickly adjusting to changing project requirements or environmental conditions during the sampling process.
- Improved sample accuracy by conducting thorough inspections and implementing proper storage methods.
- Updated quality control records and reports.
Education
No Degree - Phlebotomy
West Georgia Technical College
Carrollton, GA12.2024
Skills
- Completing successful capillary/venipunctures & known for a "gentle touch" done upon insertion of needle
- Patient Care & Confidentiality
- Laboratory Experience
- Anatomy & Physiology Terminology Knowledge
- Verifying & Reviewing Medical Charts
- Word/Excel Knowledge
- Communication Abilities
- HIPAA Compliance
Certification
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
- National Certified Phlebotomy Technician (NCPT) - December 2024
Languages
English
Native or Bilingual
Work Preference
Work Location
On-SiteHybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsTimeline
Phlebotomy Intern
3:16 Healthcare
09.2024 - 10.2024
Call Center Representative
AVIS
04.2021 - 06.2022
Sampler
Biolife Plasma Center
05.2019 - 03.2020
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
- National Certified Phlebotomy Technician (NCPT) - December 2024
No Degree - Phlebotomy
West Georgia Technical College
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