Tierra Evans
Atlanta,GA
Summary
I possess a diverse skill set that includes a keen attention to detail and a consistently positive attitude, which enables me to thrive in fast-paced environments. My ability to multitask effectively allows me to manage multiple responsibilities simultaneously while maintaining high standards of quality and efficiency. I am committed to delivering exceptional results and adapting to new challenges with enthusiasm and professionalism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Internship
ATL Psychotherapy & Consulting Services
Atlanta, GA
08.2024 - 12.2024
- Collaborated with a team to develop comprehensive onboarding inquiries for psychology patients' assessments
- Crafted template documents specifically tailored for handling parental cases, streamlining the process for more efficient support
- Managed data tracking and analysis procedures to monitor and enhance social media engagement metrics
- Produced compelling and informative content aimed at captivating a wider audience
Data Entry Clerk
FedEx
Atlanta, GA
09.2023 - 12.2024
- Verified data by cross-checking with original documents.
- Supported team by completing data entry tasks as assigned.
- Updated databases with new information in a timely manner.
- Reviewed documents for accuracy before inputting information.
Assistant Store Manager
Forever 21
09.2022 - 11.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Customer Service Representative
Catalina Bravo Farmers Insurance
Los Angeles, CA
07.2020 - 09.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Psychology
Clark Atlanta University
Atlanta, GA05.2024
associate degree -
El Camino
01.2022
Skills
- Delegating tasks
- Team building
- Creating positive customer experience
- Microsoft Office
- Communication
- Analyzing and solving problems
- Detail-oriented
- Attention to details
Name & Contact
Tierra Evans
tierraevans99@gmail.com
3107036184
Websites
Awardsandorganizations
- Clark Atlanta University, Women of CAU, Member, 01/2023, Present
- Clark Atlanta University, Own your crown LLC, Member, 01/2023, Present
- Breaking The Cycle, 01/2016, 12/2018
Certification
Deans list for high GPA
Timeline
Internship
ATL Psychotherapy & Consulting Services
08.2024 - 12.2024
Data Entry Clerk
FedEx
09.2023 - 12.2024
Assistant Store Manager
Forever 21
09.2022 - 11.2022
Customer Service Representative
Catalina Bravo Farmers Insurance
07.2020 - 09.2022
Psychology
Clark Atlanta University
associate degree -
El Camino