Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Tierra Frasier

Jacksonville

Summary

Dedicated customer service Rep Offering collaborative and adaptive skills to work seamlessly with team members in a fast-paced environment to drive the attainment of collective goals.

Overview

3
3
years of professional experience

Work History

Coca Cola Merchandiser

COCA COLA BEVERAGE FLORIDA
05.2022 - 12.2024
  • Creating displays in a retail store and training staff on product knowledge
  • Placing orders to the stores that i service for more cocacola products
  • Stocking and filling the shelves and coolers of our products

Customer Service Representative

Complete Recovery
02.2024 - 05.2025
  • Making, Receiving calls to former residents with credit card balances.
  • Working with individuals to establish payment plans and potentially negotiate settlements for outstanding debts.
  • Discussing further options and plans that we can assist the customers with to keep their account active.

CSR - Customer Service Representative (Remote)

Crawford Contractor
12.2022 - 09.2023
  • Making outbound calls to contractors for updates on job status.
  • Confirming that jobs has been completed prior to target of completion date.
  • Keeping up with updated notes, making sure my customers are happy, Also making sure that their work have been completed keeping everything up to date making sure jobs has been closed and completed.

Education

GED -

Edward H. White High School
Jacksonville, FL
05.2014

Skills

  • Computer skills
  • English
  • Typing
  • Appointment scheduling (5 years)
  • Pharmacy technician experience (8 years)
  • Communication skills
  • Microsoft Office
  • ICD-10
  • Microsoft Excel
  • Call center (8 years)
  • Customer service (8 years)
  • Windows

Interests

  • Watching Movies and TV Shows
  • Outdoor Recreation
  • Volunteering

Timeline

Customer Service Representative

Complete Recovery
02.2024 - 05.2025

CSR - Customer Service Representative (Remote)

Crawford Contractor
12.2022 - 09.2023

Coca Cola Merchandiser

COCA COLA BEVERAGE FLORIDA
05.2022 - 12.2024

GED -

Edward H. White High School

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