Tierra Kinnie
Jackson,TN
Summary
Dynamic Program Supervisor at Sevita Healthcare with a proven track record in enhancing team performance and productivity. Skilled in patient assessments and quality control, I excel in fostering client relations and implementing effective preventive strategies. My leadership has consistently driven successful outcomes in behavioral health services.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Supervisor
Sevita Healthcare
Jackson, TN
05.2019 - Current
- Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
- Ensured compliance with licensure, certification, accreditation and statutory requirements.
- Managed client wellness through effective communication with healthcare providers, applied strategies to prevent illnesses and coordinated documentation shifts.
Support Specialist
St.John Community Services
Jackson, TN
09.2016 - 05.2019
- Assisting patients with daily activities and accompanying to medical appointments.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Key Holder
Dollar General
Jackson, TN
08.2015 - 09.2016
- Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
- Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
- Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Line Operator
Kellogg Co
Jackson, TN
06.2013 - 08.2015
- Calibrated and adjusted equipment to ensure quality production.
- Adjusted machine feed and speed to correct machine malfunctions.
- Ensured that proper stock levels were maintained on line.
- Inspected finished products for quality and adherence to customer specifications.
Education
High School Diploma - undefined
Madison Academic Magnet High School
Jackson, TN05.2013
Skills
- Community integration
- Decision making
- Time management
- Record keeping
- Performance monitoring
- Documentation management
- Patient privacy
- Patient assessments
- First aid and safety
- Documentation and reporting
- Customer/Client relations
- Multi-line telephone systems
- Accounts payable and receivable
- Equipment inspections
- Quality control
- Calibration and adjustments
- Specifications reading
- Heavy equipment operation
Certification
- CPR certified through American Heart Association
- Home Health Aid Certified (HHA)
- Truck Dispatcher
- Certified Nursing Assistant
- Phlebotomist
Timeline
Program Supervisor
Sevita Healthcare
05.2019 - Current
Support Specialist
St.John Community Services
09.2016 - 05.2019
Key Holder
Dollar General
08.2015 - 09.2016
Line Operator
Kellogg Co
06.2013 - 08.2015
High School Diploma - undefined
Madison Academic Magnet High School
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