Tierra Lester
Carrollton
Summary
Current Old Dominion student seeking internships and networking opportunities regarding Business Administration, Finance, Computer Information Systems and Technology, Engineering, etc. I am looking to expand technical and analytical knowledge and experience while lending self-motivation and creativity to company projects. Experienced with managing front desk operations to ensure smooth office workflow, utilizing effective communication and organizational skills for efficient task management.
Overview
3
3
years of professional experience
Work History
Advising Office Receptionist
BATTEN COLLEGE of ARTS and LETTERS
02.2025 - Current
- Using computer software to manage client and advising schedules
- Greeting guests and getting them set up for appointments
- Provided customer service to guests by answering questions, addressing complaints, and resolving issues
- Addressing concerns or questions through phone, email, and in person
- Performing various administrative tasks such as organizing files, filling out needed paperwork
- Helping advisors with any miscellaneous tasks such as ordering office supplies and cleaning
Teacher
Citylife
05.2022 - 02.2025
- Teaching / leading children, planning curriculum, responding to challenges, problem solving, aiding in the development of the youth, organizing
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study
- Enforced school rules and regulations to maintain an appropriate learning environment for all students
- Encouraged critical thinking skills and problem-solving strategies among students
- Provided individualized instruction to meet the needs of all students
- Utilized technology-based learning tools to enhance classroom instruction
Marketing/Sales Associate Intern
Oed solutions
06.2024 - 08.2024
- Demonstrated product knowledge to customers to increase sales
- Provided customer service to customers by answering questions, addressing complaints, and resolving issues
- Participated in team meetings to discuss strategies for increasing sales volume
- Tracked customer preferences through surveys or feedback forms
- Adhered to company policies and procedures while providing excellent customer service
- Provided support for marketing initiatives by distributing flyers or brochures within local communities
- Maintained records of daily transactions in the point-of-sale system
- Demonstrated ability to work independently while meeting tight deadlines
- Initiated friendly conversation with customers to determine level of assistance required
Education
Bachelor of Science - Business Administration
Old Dominion University
Norfolk, VASkills
- Maintaining office supplies
- Filing systems
- Appointment scheduling
- Typing speed
- Basic accounting
- Telephone skills
- Organization skills
- Customer/Client relations
- Front desk operations
- Data entry
Timeline
Advising Office Receptionist
BATTEN COLLEGE of ARTS and LETTERS
02.2025 - Current
Marketing/Sales Associate Intern
Oed solutions
06.2024 - 08.2024
Teacher
Citylife
05.2022 - 02.2025
Bachelor of Science - Business Administration
Old Dominion University
Similar Profiles
Ciara AdamsCiara Adams
Teachers Assistant at Academy of Arts and Letters (K492/LEAP)Teachers Assistant at Academy of Arts and Letters (K492/LEAP)
Rachel AcorsRachel Acors
Senior Producer at Arts & Letters Creative Co.Senior Producer at Arts & Letters Creative Co.
Maeve NelliganMaeve Nelligan
Front Desk Secretary at Arts And Letters Dean's OfficeFront Desk Secretary at Arts And Letters Dean's Office