Tierra Mc Neil
Oakland,CA
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
Mc Donalds
Oakland, CA
01.2023 - 09.2024
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
Customer Service Cashier
Oakland Ice Center
Oakland
01.2018 - 06.2020
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Provided excellent customer service by helping customers locate items they were looking for.
- Built loyal clientele through friendly interactions and consistent appreciation.
Education
Associate of Arts - General Studies
Merritt College
Oakland, CA05-2025
Skills
- Customer Service
- Cash Handling
- Guest Services
- Product Recommendations
- Cash Management
- Customer Satisfaction
- Product Knowledge
- Positive and professional
- Telephone management
Timeline
Customer Service Cashier
Mc Donalds
01.2023 - 09.2024
Customer Service Cashier
Oakland Ice Center
01.2018 - 06.2020
Associate of Arts - General Studies
Merritt College
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