Tierra Morris
Florissant,MO
Summary
Driven and decisive Human Resources Professional offering 10+ years of experience managing human resources teams to deliver compliance, personnel communication and customer service. Flexible and focused with expertise in managing employee payroll and benefits, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
16
16
years of professional experience
Work History
Lead Benefits Analyst
St. Luke's Hospital
Chesterfield , MO
10.2022 - Current
- Developed detailed reports on benefits utilization, costs, trends and variances.
- Conducted regular audits of benefit programs to identify areas for improvement and cost savings.
- Assisted in the administration of health, dental, vision and life insurance plans.
- Provided guidance and advice to employees regarding their benefits packages.
- Reconcile self-funding accounts analyzing claims, identifying high dollar stop loss claims and forecasting expenditure.
- Supervisory Responsibility- manage all staff under benefits team and performance management for current and new employees, coaching and mentoring employees.
Benefits Manager
Parkway School District
Chesterfield, MO
10.2017 - 10.2022
- Provided guidance and support to employees regarding their benefits packages.
- Researched and evaluated new benefit options to determine cost-effectiveness for the company.
- Conducted periodic audits of employee benefit records to ensure accuracy.
- Created communications materials such as newsletters, brochures, and presentations to educate employees on available benefits.
- Managed vendor relationships with third-party providers of benefits services.
- Collaborated with Human Resources staff to develop strategies to ensure compliance with federal and state laws related to employee benefits.
- Assisted with the development of annual budgets for all benefit programs.
- Responded promptly to inquiries from employees regarding their benefit plans or eligibility status.
- Administered employee insurance, pension and savings plans, working with insurance brokers and plan carriers.
- Supervisory Responsibility-Delegated work to staff, set priorities and goals, and managed performance of benefits team.
Human Resources Coordinator
SSM St. Louis University Hospital
St Louis, MO
06.2014 - 10.2017
- Updated employee records in HR database system.
- Supported Business Partners with providing guidance on policies and procedures to employees and managers.
- Managed leave of absence requests and tracked vacation time accruals.
- Handled confidential information with discretion and sensitivity.
- Responded to internal inquiries regarding HR policies, procedures, payroll.
- Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
- Assisted in employee recruitment, hiring and interview processes.
- Responded to internal inquiries regarding HR policies, procedures, payroll.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Compiled spreadsheets and budget sheets for HR Director to analyze the data.
Training and Development Coordinator
United Healthcare Group
Maryland Heights, MO
10.2010 - 06.2014
- Created and delivered presentations to trainees on various topics related to the company's products and services.
- Conducted needs assessments, identified gaps in knowledge, and developed strategies to address them.
- Supported onboarding of new employees by hosting orientation sessions.
- Monitored progress of trainees through surveys, questionnaires, and interviews.
- Presented training information via role playing, simulations and team exercises.
- Reviewed performance metrics and provided feedback to employees.
Health Advisor
United Healthcare Group
Maryland Heights, MO
05.2008 - 10.2010
- Researched and corrected customer issues in areas such as plan benefits, coverage eligibility and claims processes.
- Stayed up to date on latest plans, products and services for different types of customers.
- Answered questions on diverse topics, including authorization procedures, copay requirements and premiums.
- Managed over 80-100 health plan-related calls in fast-paced call center environment.
- Verified other insurance carriers information with members and providers.
Education
Master of Science - Human Resources Management
Lindenwood University
Saint Charles, MOBachelor of Science - Human Resources Management
Lindenwood University
Saint Charles, MOSkills
- Flexible and Adaptable
- Critical Thinking
- Trouble Shooting
- Reporting Metrics
- Special Projects
- Relationship Building
- Proficient in Microsoft Office
- Attention to Detail
- Vendor Relations
- Employee Counseling
- Performance Management
- Benefits Administration
- Employee Relations
- Payroll Administration
- HRIS Systems-Workforce, Kronos, UKG, ADP, Workday, Lawson, SAP, Munis Tyler
- Online Benefit Enrollment Tools-SmartBen (Alight), Business Solver, Benefit Focus
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Lead Benefits Analyst
St. Luke's Hospital
10.2022 - Current
Benefits Manager
Parkway School District
10.2017 - 10.2022
Human Resources Coordinator
SSM St. Louis University Hospital
06.2014 - 10.2017
Training and Development Coordinator
United Healthcare Group
10.2010 - 06.2014
Health Advisor
United Healthcare Group
05.2008 - 10.2010
Master of Science - Human Resources Management
Lindenwood University
Bachelor of Science - Human Resources Management
Lindenwood University
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