Tierra Nalls
Norfolk,VA
Overview
21
21
years of professional experience
Work History
Knowledge Manager/Contract Team Lead
DoD CTR
Norfolk
06.2023 - Current
- Compile and deliver monthly contract deliverables to government personnel as required by PWS stipulations
- Liaise between government personnel and contract program manager to resolve contract concerns or modifications
- Liaise between contract team members to ensure open communication and conflict resolution
- Identify and develop ways to use knowledge management concepts and techniques to accomplish principal program goals of Fleet Activities Support Team (FAST)
- Process improvement change agent
- Develops strategies and resources to enhance KM process improvement implementation
- Promote knowledge exchange and use of developed strategies and resources within the FAST
- Establish, maintain, evaluate, improve processes and reporting on the FAST’s ability to impact the Fleet
- Manage virtual presence of the FAST, including existing/future content sites, SharePoint portals, and unique software capabilities
- Ensure all messaging efforts and content align with the FAST’s strategic comms plan
- Serve as FAST enterprise content manager
- Ensures content owners are provided with appropriate KM technologies to develop, maintain, broadcast, and share their respective and explicit knowledge and processes
- Determine how knowledge content will be structured, shared (collaboration), controlled, and made accessible to the FAST institutional, operational and force generating communities
- Develop policy recommendations and processes for the creation, capture, storage, use, retrieval, and transfer of knowledge content across the USG command and supported customers.
Strategic Communications Advisor
DoD CTR
Norfolk
11.2018 - 05.2023
- Responsible for synthesizing knowledge of strategic communications, messaging, Joint Training, and cyberspace familiarity to provide strategic engagement advice to the Operating Location – Bravo (OL-B) Chief and strategic and tactical stakeholders
- Able to describe the benefits of using a secure, closed-loop networked environment for mission rehearsal, concept development and experimentation to targeted audiences
- Develop strategic communication methods, targeted outreach strategies, and communication products to demonstrate how OL-B and its assets support the global warfighters’ cyber mission
- Liaise with public affairs and other media outlets to facilitate strategic outreach opportunities for OL-B including article publications, interviews, and videos
- Implement and maintain OL-B’s Strategic Communications and Engagement plan that supports OL-B strategic initiatives and ongoing operations
- Develop and distribute products outlined in the communication plan
- This includes a quarterly CED newsletter, talking points, briefs, speeches, and articles that highlight, explain, and promote OL-B capabilities
- Manage and coordinate OL-B leadership engagement efforts
- This involves conducting a monthly communication working group to identify stakeholders, customers, and senior leadership engagement opportunities
- Maintain SharePoint engagement calendar and other knowledge management sites for information synchronization.
Mission Support Specialist
Department of the Navy, NSWDG
Virginia Beach
02.2011 - 11.2018
- Serve as project officer for assigned platforms and respective areas, responsible for extensive planning, coordination and project management for NSW operational support, force protection and signature reduction
- Coordinate extensively with external agencies within U.S
- Special Operations Command, the DoD and other government agencies to accomplish project support
- Plan projects and manage through execution through effective team development and communication
- Provide recommendations and potential way ahead to command leadership regarding signature reduction courses of action for operational implementation
- Establish and publish standard operating procedures regarding sensitive mechanism acquisition and proper usage of clandestine communication network for organizational implementation and adherence
- Create and staff plans, modifications and dissolutions through headquarters via agency liaisons
- Planned and successfully implemented the development and installation of a sensitive communications infrastructure
- The development and implementation of over ten organizational standard operations procedures to improve organizational processes
- The creation and liaison approval staffing of over eight extremely sensitive authority documents enabling mission success
- Conducted over 30 detailed risk assessments and provided leadership with mitigation strategies and courses of action.
Intelligence Technician
E-9 Corporation
Ft. Bragg
03.2009 - 02.2011
- Provide direct support to the SOF/SMU community through the acquisition and creation of variety intelligence documents used in the deployment of SOF/SMU personnel in support of the Global War on Terrorism
- Conduct data management, file maintenance, and maintain organizational tools to track and record actions for Special Operations Integrated Activity
- Advise and assist customers, providers, and operations employees on matters of acquisition of intelligence products through face-to-face meetings, email, or telephonic communication
- Track and keep coworkers informed of actions taken to assist customers and create reports, information papers and briefings when required
- Joint Operations Support Technician Course, Honor Grad, April 2009
- Over 100 sensitive document acquisitions during a critical mission ramp up with a short lead time and zero errors
- Maintained successful liaison relationship with key program partners to ensure enterprise program and project success.
Overhead Analyst
United States ARMY, Triton Team
Ft. Bragg
10.2006 - 09.2007
- Planned, implemented, and maintained databases for all aspects of TRITON operations required to process Signals Intelligence material and evaluate tactical operational capabilities
- Evaluated and disseminated information related to intelligence collection requirements and systems usage to recommend and affect the overall operations of the Army TRITON program
- Collected, interpreted, and integrated information from multiple sources to assess the relevance and significance of Worldwide TROJAN and TRITON OPERATIONS
- Honorable Discharge from United States Army, September 2007
- Served as an asset overhead analyst by overseeing and directing collection of specified targets in support of national security
- Provided information to TROJAN systems engineers for product improvements and organizational process improvements
- Presented activity positions and controversial issues in briefings to field grade officers to resolve time sensitive problem sets.
Assistant Mission Director
United States ARMY, Process Analysis Reporting Bay
Camp Humphreys
09.2005 - 09.2006
- Processed, analyzed, and reported on foreign ground forces posture and intentions in support of U.S
- National authorities and United States Army strategic operations, and tactical level commanders
- Executed flexible crypto logic strategy that insured timely collection, analysis, and dissemination of combat intelligence in concert with mission phase objectives
- Gathered, sorted, and scanned intercepted messages and signals and performed initial analysis to establish communication patterns
- Army Achievement Medal, August 2006
- Provided responsive SIGINT and INFOSEC support to component commanders and the National Command Authority
- Provided accurate and timely reports on combatant activity in support of a critical mission.
Intelligence Analyst
United States ARMY, Tech Control & Analysis Element
Goodfellow AFB
04.2005 - 08.2005
- Responsible for production of Graphic Informal Technical Notes
- Conducted daily information mining and intercept analysis to glean technical data from national and SIGINT system reporting
- Periodically briefed target set information to other tactical SIGINT and local NSA elements
- Produced Informal Technical Notes using Microsoft PowerPoint and Microsoft Word by data mining and collection analysis from multiple intelligence agencies
- Provided analysis from multiple intelligence sources to help guide SIGINT collection
- Utilized various databases and mapping software to portray target activity and intentions
- Military Intelligence Signals Intelligence Analyst Course, August 2005.
Korean Linguist
United States ARMY, Defense Foreign Language Institute
Presidio of Monterey
10.2003 - 08.2005
- Responsible for becoming a proficient linguist with the ability to read, write, and speak the Korean language
- Produced written reports and presented briefings to local NSA branch officers and Department Chair Leaders at the Defense Language Institute of Foreign Language Center (DLIFLC)
- Basic Program of Instruction in the Korean Language, Diploma with Honors, March 2005.
Timeline
Knowledge Manager/Contract Team Lead
DoD CTR
06.2023 - Current
Strategic Communications Advisor
DoD CTR
11.2018 - 05.2023
Mission Support Specialist
Department of the Navy, NSWDG
02.2011 - 11.2018
Intelligence Technician
E-9 Corporation
03.2009 - 02.2011
Overhead Analyst
United States ARMY, Triton Team
10.2006 - 09.2007
Assistant Mission Director
United States ARMY, Process Analysis Reporting Bay
09.2005 - 09.2006
Intelligence Analyst
United States ARMY, Tech Control & Analysis Element
04.2005 - 08.2005
Korean Linguist
United States ARMY, Defense Foreign Language Institute
10.2003 - 08.2005
Similar Profiles
Melissa WadfordMelissa Wadford
Training Technician at Department of Defense/ Eisenhower Army Medical CtrTraining Technician at Department of Defense/ Eisenhower Army Medical Ctr
Daisy WardDaisy Ward
Director of Dining Services at NorthBank Rehab CtrDirector of Dining Services at NorthBank Rehab Ctr
Tee AndersonTee Anderson
Power Platform Developer at Defense Security Cooperation University (CTR V2X)Power Platform Developer at Defense Security Cooperation University (CTR V2X)
NauTica HillNauTica Hill
Customer Service Representative 1 at Sentara HealthcareCustomer Service Representative 1 at Sentara Healthcare
Sarrah Slade-NewtonSarrah Slade-Newton
Evening Service Coordinator, Learning Commons at Old Dominion UniversityEvening Service Coordinator, Learning Commons at Old Dominion University