Tierra Phillips
Coffeeville,MS
Summary
Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated or 4+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Securing nursing
Oxford, MS
07.2023 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
Customer Service Representative
Work From Home Moms
Coffeeville, MS
01.2021 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Certified Nursing Assistant
Yalobusha General Hospital
Water Valley, MS
07.2019 - 01.2020
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using a wheelchair or lift
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
Personal Care Assistant
Ability Works Rehab Services
Oxford, MS
01.2015 - 06.2017
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Assessed changes in condition or behavior of the client which may require further medical attention.
Unloader Associate
Super Dollar Stores
Coffeeville, MS
06.2011 - 08.2013
- Unloaded freight from trucks and containers using pallet jacks, hand-trucks, and forklifts.
- Organized and stacked product in designated areas according to size, type, style, color or product code.
- Palletized goods for storage or transport utilizing shrink wrap machines and plastic banding equipment.
- Inspected products for damages or defects prior to stocking shelves.
- Assisted with loading customer orders onto delivery vehicles while adhering to safety policies and procedures.
- Maintained an organized work area by sweeping floors, wiping down surfaces and removing debris from the dock area.
Education
High School Diploma -
Coffeeville High School
Coffeeville, MS05-2015
Skills
- Patient-focused care
- Electronic Charting
- Care plan implementation
- Patient Relations
- Patient Lifting
- Collecting specimens
- Condition Monitoring
- Transporting patients
- Direct Patient Care
- Mobility Assistance
- Excellent communication skills
- Chemical Handling
- Polishing surfaces
- Sanitization techniques
- Client Communication
- Facility Maintenance
- Building inspection
- Heavy Lifting
- Equipment Inspection
- Data Entry
- Product Knowledge
- Microsoft Excel
- Customer Service
- Spreadsheets
- Positive and professional
- Call Center Operations
Certification
- Certified nurse assistant ( December 2019 - December 2025 ) Certificate Number: 83851
Timeline
Certified Nursing Assistant
Securing nursing
07.2023 - Current
Customer Service Representative
Work From Home Moms
01.2021 - 08.2023
Certified Nursing Assistant
Yalobusha General Hospital
07.2019 - 01.2020
Personal Care Assistant
Ability Works Rehab Services
01.2015 - 06.2017
Unloader Associate
Super Dollar Stores
06.2011 - 08.2013
High School Diploma -
Coffeeville High School
Similar Profiles
Nick PierreNick Pierre
Security Officer at Veterans Securing AmericaSecurity Officer at Veterans Securing America
Akinbobola DairoAkinbobola Dairo
Security at Vets Securing AmericaSecurity at Vets Securing America
John GuthrieJohn Guthrie
Elite Armed Security Officer at Veterans Securing America SecurityElite Armed Security Officer at Veterans Securing America Security
Mallorie StroupMallorie Stroup
Circulating Nurse, Operating Room at Baptist North MSCirculating Nurse, Operating Room at Baptist North MS
Richard Ryals OsborneRichard Ryals Osborne
Farm Hand at Cedar Hill FarmFarm Hand at Cedar Hill Farm