Tierra Richberg

• Lead project teams, manage budgets, and oversee projects to completion, ensuring milestones are met.
• Facilitate project team status meetings, addressing issues, risks, and project progress.
• Engage with leadership to implement best practices and improve project management methodologies.
• Utilize change management processes to maintain client satisfaction and resolve escalated issues.
• Mentor and train junior project managers, fostering a culture of continuous improvement and learning.
• Coordinate with clients for status updates and ensure all deliverables are achieved on time.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Key Achievements

• Led multiple projects, balancing resource allocation and budget management to deliver successful outcomes.
• Spearheaded virtual and matrixed project teams, optimizing collaboration across departments.

• Developed and executed sales and marketing strategies for government entities (State, Local, Education, Federal).
• Retained and grew a base of assigned accounts, driving revenue by introducing cloud, IoT, and mobile solutions.
• Collaborated with C-level executives to assess business needs and deliver innovative technology solutions.
• Managed client portfolios, delivering insights to improve customer satisfaction and business outcomes.
• Negotiated contracts, managed sales funnels, and exceeded revenue objectives within government sectors.
• Determined revenue growth opportunities and enhanced service levels by closely monitoring developments in assigned accounts.
• Participated in industry conferences, representing the company professionally while expanding personal network connections within target markets.
• Set meetings and managed obligations to achieve established goals and commitments.

Key Achievements

• Top 10% performer in revenue generation across the southeast market (2019 & 2020).
• Recognized for most revenue sold in territory, 2019.

• Partnered with clients to understand business challenges and delivered tailored technology solutions.
• Drove the sales pipeline by qualifying leads, presenting solutions, and closing deals within the public sector.
• Collaborated with team members to create and deliver training modules on products and services.
• Maintained a high client retention rate by providing exceptional customer service and anticipating client needs.
• Negotiated contract terms with clients, securing favorable agreements for both parties.
• Increased client satisfaction by building strong relationships and addressing their needs promptly.

Key Achievements

• Consistently exceeded revenue and growth targets.
• Developed creative solutions to meet unique client challenges, boosting customer satisfaction.