Tierra Roundtree
Philadelphia,PA
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 7 years of relevant work experience to your team.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
Children Hospital of Philadelphia
09.2021 - Current
- Verified insurance eligibility and coverage for patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Coordinated referrals efficiently between primary care providers and specialists, ensuring a seamless patient experience.
- Answered incoming calls, scheduled appointments and filed medical records.
HEALTH UNIT COORDINATOR
Einstein Hospital Infant Care
08.2019 - Current
- Scheduling patient appointments and making reminder calls
- Maintained files and records with effective filing systems
- Verifying insurance, referrals, and patient demographic information.
MEDICAL RECEPTIONIST
Frankie's World Medical Daycare
03.2017 - 07.2019
- Greeted each patient pleasantly and provided the desk sheet for sign-in
- Performed monthly inventory and maintained office and medical supply counts
- Checked patient data including insurance, demographic and health history to ensure all information was current
- Obtained payments from patients and scanned identification and insurance cards.
Education
Associates of Arts - Health Care Studies
Community College of Philadelphia
01.2019
Health Care Studies
Community College of Philadelphia
01.2019
Skills
- Customer service
- Verbal and written communication
- Knowledge of Medical Terminology
- Telephone etiquette
- Scheduling appointments
Timeline
Patient Service Representative
Children Hospital of Philadelphia
09.2021 - Current
HEALTH UNIT COORDINATOR
Einstein Hospital Infant Care
08.2019 - Current
MEDICAL RECEPTIONIST
Frankie's World Medical Daycare
03.2017 - 07.2019
Associates of Arts - Health Care Studies
Community College of Philadelphia
Health Care Studies
Community College of Philadelphia
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