Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Tierra Santana

Seffner,FL

Summary

Highly dedicated professional with over 16 years of experience in delivering quality customer care. Known for strong work ethics and commitment to excellence. Seeking a challenging and rewarding position to leverage my skills, enhance organizational success, and utilize exceptional verbal and communication abilities.

Overview

18
18
years of professional experience

Work History

Teacher's Assistant

Lake Carroll Learning Center
Tampa, FL
10.2022 - Current
  • Observed student performance in order to assess progress towards academic goals.
  • Collaborated with colleagues to develop instructional plans that meet individual student needs.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Supervised children and participated with children in activities.
  • Remain compassionate and caring in every interaction.
  • Organize events for children and parents.
  • Completed 45 DCF hours. Florida.

Front Desk Receptionist/Medical Records Clerk

Children's Urology Group
Tampa, FL
11.2006 - 03.2018
  • Check-in and check-out all patients on assigned days.
  • Answer high volume of calls.
  • Make new and established patient appointments.
  • Obtain authorizations from insurance companies.
  • Data entry-enter recalls, faxes, update accounts.
  • Insurance eligibility and benefits.
  • Take messages for all staff.
  • Prepare and update all charts for upcoming visit.
  • Processing cash transactions and operation of debit terminal.
  • Complete medical record request from parents and correspondence.
  • Mail dictation.
  • Knowledge of HIPPA law and procedure.
  • Staff training.
  • Familiar with Medicaid portal and Availity portal.

Office Clerk

Aston Mortgage
Tampa, FL
03.2006 - 11.2006
  • Receptionist
  • General office duties
  • Handle loan application
  • Answer and direct high volume of calls
  • Data entry
  • Locate realtors in Brandon, FL

Education

High School Diploma -

Brandon High School
Brandon, FL
06-2006

Accomplishments

  • DCF 45 hours

Timeline

Teacher's Assistant

Lake Carroll Learning Center
10.2022 - Current

Front Desk Receptionist/Medical Records Clerk

Children's Urology Group
11.2006 - 03.2018

Office Clerk

Aston Mortgage
03.2006 - 11.2006

High School Diploma -

Brandon High School

Similar Profiles

CREATE PROFILE
Tierra Santana