Summary
Overview
Work History
Education
Skills
Timeline
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Tierra Sims

Piedmont,SC

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

16
16
years of professional experience

Work History

Administrative Assistant/Senior Caregiver

Upstate Living Wharton
02.2021 - 02.2024
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Performed research to collect and record industry data.
  • Established administrative work procedures to track staff's daily tasks.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Offered companionship and kindness to elderly patients.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Caregiver

Langston House
04.2017 - 02.2021
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Built strong relationships with clients to deliver emotional support and companionship.

Manager

Mcdonalds
07.2008 - 04.2017
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed and motivated employees to be productive and engaged in work.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Schedules
  • Controlled costs to keep business operating within budget and increase profits.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cross-trained existing employees to maximize team agility and performance.
  • Bank Deposits

Education

GED -

Laurens Family Literacy
Laurens, SC

Skills

  • Presentation Development
  • Appointment Coordination
  • Strong Problem Solver
  • Multi-Line Phone Systems
  • Team Bonding
  • Database entry
  • Professional Communication
  • Workflow Planning
  • Fast Learner
  • Employee Communications
  • Administrative background
  • Customer relations and communications
  • Employee timesheet processing
  • Microsoft Outlook

Timeline

Administrative Assistant/Senior Caregiver

Upstate Living Wharton
02.2021 - 02.2024

Caregiver

Langston House
04.2017 - 02.2021

Manager

Mcdonalds
07.2008 - 04.2017

GED -

Laurens Family Literacy

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Tierra Sims