Summary
Overview
Work History
Education
Skills
Certification
Timeline
Intern
Tierra Williams

Tierra Williams

Richmond,VA

Summary

Proven PCA and Recovery House Manager with a track record of enhancing patient and resident wellbeing at RSR Home Healthcare. Skilled in Personal Hygiene Assistance and Behavioral Management, I increased recovery success rates and maintained high levels of patient satisfaction. Adaptable and empathetic, I excel in providing compassionate care and efficient patient services.

Overview

2
2
years of professional experience
1
1
Certification

Work History

PCA

RSR Home Healthcare
08.2022 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Performed wound care and dressing changes, facilitating timely healing and recovery.
  • Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported patients between rooms and appointments or testing locations.
  • Followed directions of licensed nurses to administer medications and treatments.

Recovery House Manager

Supreme Re-Entry Programming & CTS
05.2023 - 08.2024
  • Expanded program offerings by researching evidence-based practices in addiction treatment and incorporating new techniques into existing protocols as needed.
  • Increased resident satisfaction through compassionate support, attentive listening, and tailored guidance during their recovery journey.
  • Managed financial aspects of the recovery house operations including budgeting, expense tracking, billing, and revenue collection from residents or insurance providers.
  • Implemented crisis intervention strategies when necessary to maintain safety among all residents during challenging situations.
  • Improved residents'' recovery success rates by implementing individualized care plans and monitoring progress.
  • Enhanced the overall operation of the recovery house by developing and enforcing strict house policies and procedures.
  • Fostered a positive and inclusive atmosphere within the recovery house by promoting open communication among staff, residents, and family members.
  • Developed strong relationships with local community resources to provide additional support services for residents in need.
  • Coordinated volunteer programs for increased community involvement among residents while also promoting teamwork within the house setting.
  • Ensured compliance with state regulations by diligently reviewing documentation, attending mandatory training sessions, and performing self-audits regularly.
  • Promoted a safe and stable living environment by conducting regular room inspections, maintaining cleanliness standards, and addressing maintenance issues promptly.
  • Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
  • Scheduled providers according to patient need to use resources efficiently.
  • Maintained safe environment for Number-patient facility with continuous surveillance.
  • Cared for Number patients within $Amount budget.
  • Assisted clients in exploring career options and vocational goals.
  • Assisted individuals with addressing disabilities and developing career plans.

Education

NA - Social Science

J. Sargeant Reynolds Cc

Skills

  • Personal Hygiene Assistance
  • Behavioral Management
  • Emotional Support
  • Dementia Care
  • Meal Preparation
  • Feeding Assistance
  • Adaptable
  • Patient Services
  • Qualified in patient transport
  • High level of autonomy
  • Time Management
  • Personal Care Aide (PCA)
  • Empathy and Compassionate Care

Certification

PCA & Peer Recovery Specialist

Timeline

Recovery House Manager

Supreme Re-Entry Programming & CTS
05.2023 - 08.2024

PCA

RSR Home Healthcare
08.2022 - Current

NA - Social Science

J. Sargeant Reynolds Cc

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