Tierra Williams
Los Angeles,CA
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant
Alliance Ground International
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Security Officer
Security Industry Specialists
04.2022 - 04.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Caregiver
Care Givers Placement Agency
10.2018 - 12.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Cashier
Ralphs Grocery Store
04.2018 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Business Administration And Management
West Los Angeles College
Culver City, CA06-2025
Skills
- Scheduling and calendar management
- Database entry
- Microsoft Word
- Professional and mature
- Customer service excellence
- Time management skills
- Cash handling expertise
- Verbal and written communication skills
- Flexible schedule and availability
- Multitasking Abilities
- Conflict Resolution
- General security
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Languages
English
Full Professional
Timeline
Office Administrative Assistant
Alliance Ground International
05.2023 - Current
Security Officer
Security Industry Specialists
04.2022 - 04.2024
Caregiver
Care Givers Placement Agency
10.2018 - 12.2023
Cashier
Ralphs Grocery Store
04.2018 - 09.2022
No Degree - Business Administration And Management
West Los Angeles College
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