Tierra Williams
Jacksonville
Summary
To Obtain a position within a dynamic and stable company where my experience, training, and professional ability enhance organizational effectiveness.
Provided 5+ years of extraordinary customer service. Excellent written and verbal communication skills, with strong interpersonal skills. Extremely productive in a high-volume, high-stress, environment. Ensure tasks are completed in a timely manner. Analytical, detail-oriented, and extremely organized. Excellent problem-solving, conflict resolution, and decision-making skills. Energetic work attitude, Team Player.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Certified Medication Technician/Caregiver
Ponte Vedra Gardens
Ponte Vedra Beach
05.2025 - Current
- Administered prescribed medications to residents according to established protocols.
- Monitored resident health and reported any changes to nursing staff.
- Assisted residents with daily living activities, promoting independence and dignity.
Certified Nursing Assistant
Cypress Village Senior Living
Jacksonville
12.2020 - 03.2021
- Ensured residents' overall appearance reflects good personal hygiene and appropriate dress.
- Ensured residents' living environment is neat, clean, and well organized.
- Ensured optimal nutrition and hydration of the residents by assisting in feeding as per care plan.
- Provided supervision of assigned residents and was accountable for the location of residents throughout my shift.
- Ensured all policies, procedures and guidelines are maintained while processing providing care to residents.
Certified Nursing Assistant
Baptist Health
Jacksonville
07.2019 - 06.2020
- Assisted approximately 10 or more patients each shift with activities of daily living; ensured they were on time for all meals and activities.
- Provided social and emotional support to improve patient’s morale.
- Established rapport with team members, patients, and families.
- Helped patients with daily hygiene, including showering, oral and peri care, incontinence care, minimizing rashes, sores, and soiling.
- Charted daily information on patients such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
Certified Nursing Assistant
Lakeside Nursing and Rehabilitation
Jacksonville
08.2014 - 02.2015
- Provided preventative care to residents to manage skin- related conditions such as pressure ulcers.
- Built long-lasting professional relationships with residents, family members, and team members.
- Monitored patient stability by checking vital signs and weight and recording intake information.
- Administered therapeutic treatments, non-sterile dressings, ice packs and baths.
Education
Certified Medication Technician/ PCA -
Diligent Support Services
03.2024 - 01.2026
Florida State College at Jacksonville
Nursing Assistant Diploma -
American Red Cross
JacksonvilleHighschool -
First Coast
Skills
- CPR
- First Aid
- AED
Additional Skills And Certifications
CPR, First Aid and AED, American Red Cross, 07/19
Timeline
Certified Medication Technician/Caregiver
Ponte Vedra Gardens
05.2025 - Current
Certified Medication Technician/ PCA -
Diligent Support Services
03.2024 - 01.2026
Certified Nursing Assistant
Cypress Village Senior Living
12.2020 - 03.2021
Certified Nursing Assistant
Baptist Health
07.2019 - 06.2020
Certified Nursing Assistant
Lakeside Nursing and Rehabilitation
08.2014 - 02.2015
Florida State College at Jacksonville
Nursing Assistant Diploma -
American Red Cross
Highschool -
First Coast