Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tierra York

Stratford,OK

Summary

Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Shipping Clerk

Dollar General Distribution Center
Ardmore, OK
05.2014 - Current
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
  • Communicated with carriers regarding any delays in shipments or discrepancies between orders and actual deliveries.
  • Utilized various computer systems to track shipments throughout their journey from origin to final destination.
  • Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
  • Managed hazardous material transportation following applicable regulations set forth by local authorities.
  • Verified shipping documents for accuracy.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Researched discrepancies between physical count of items versus inventory system reports.
  • Managed hazardous material documentation requirements when preparing orders for shipment.
  • Maintained a clean work area by sweeping, dusting, mopping.
  • Operated computers to access information related to shipping activities.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
  • Loaded and unloaded trucks with pallet jacks or forklifts as needed.
  • Managed shipment scheduling and coordination with carriers.
  • Coordinated with team members to achieve daily goals.
  • Updated computerized inventory management systems regularly.
  • Managed filing system of shipping and receiving documentation.
  • Resolved customer concerns related to shipping issues.
  • Prepared and processed shipping documents for outgoing shipments.
  • Verified received goods against purchase orders and invoices.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Folded letters, circulars or other documents and inserted into envelopes for distribution.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Compared and verified identifying information of outgoing shipments.
  • Collaborated with other staff members on projects related to improving efficiency within the department.

Assistant Manager

Braums Ice Cream And Dairy
Madill, OK
05.2011 - 02.2014
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Completed inventory audits to identify losses and project demand.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained up-to-date knowledge of company products and services.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Resolved conflicts between team members in an effective manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality and conformance.

Education

Associate of Science - Law

Murray State College
Tishomingo, OK
05-2011

Skills

  • Warehouse Safety
  • Barcode scanning
  • Loading and unloading
  • Safety and compliance
  • Stock control
  • Shipping procedures
  • Microsoft Office Suite
  • Punctual and Reliable
  • Heavy Lifting
  • Teamwork and Cooperation
  • Records Management
  • US Driver's License
  • Warehousing Operations
  • Safety Procedures
  • Shipment Tracking
  • Effective Communication
  • Inventory Management
  • Self-Motivated and Independent
  • Relationship Building
  • Attention to Detail
  • Interpersonal Skills
  • Warehouse Software Systems
  • Inventory Software
  • Pallet jack use
  • Stock Rotation

Accomplishments

  • Department Lead (Repack)
  • Perfect attendance (2023)

Certification

  • RTC certification

Timeline

Shipping Clerk

Dollar General Distribution Center
05.2014 - Current

Assistant Manager

Braums Ice Cream And Dairy
05.2011 - 02.2014

Associate of Science - Law

Murray State College

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Tierra York