Tierrah Lent
Honesdale,PA
Summary
Adept at multitasking and demonstrating a strong work ethic, I significantly enhanced client satisfaction at Tierrahs Tidy Touch through meticulous cleaning services and efficient problem-solving. My experience spans various customer service roles, where my reliability and proactive approach to organizational growth have been consistently commended. Skilled in both interpersonal communication and operational efficiency, I excel in fast-paced environments.
Experienced with maintaining cleanliness in diverse settings, ensuring pristine environment. Utilizes various cleaning techniques and equipment to deliver consistent results. Track record of strong problem-solving skills and adaptability in dynamic environments.
Overview
19
19
years of professional experience
Work History
Commercial and Residential Cleaner
Tierrahs Tidy Touch
08.2024 - Current
- Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
- Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
- Received positive feedback from clients due to the timely completion of scheduled cleanings without compromising quality standards.
- Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
Cashier, Sales Associate, Visual Merchandiser
Mommy & Me Consignment
05.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Commercial Cleaner
Branning Cleaning
10.2022 - 02.2024
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
Manager, Sales Associate & Cashier
Music & Video Express
09.2022 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate & Cashier
Smokin Joes
01.2016 - 04.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Barista, Drive-thru Operator & Cashier.
Dunkin Donuts
01.2006 - 10.2006
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
No Degree - Business Management
Corning Community College
Elmira, NYGED -
GST BOCES
Elmira, NY06-2008
Skills
- Strong work ethic
- Organizational growth
- Multitasking proficiency
- Reliability and punctuality
- Initiative and Self-motivation
- Problem-solving capacity
Timeline
Commercial and Residential Cleaner
Tierrahs Tidy Touch
08.2024 - Current
Cashier, Sales Associate, Visual Merchandiser
Mommy & Me Consignment
05.2023 - 10.2024
Commercial Cleaner
Branning Cleaning
10.2022 - 02.2024
Manager, Sales Associate & Cashier
Music & Video Express
09.2022 - 05.2023
Sales Associate & Cashier
Smokin Joes
01.2016 - 04.2016
Barista, Drive-thru Operator & Cashier.
Dunkin Donuts
01.2006 - 10.2006
No Degree - Business Management
Corning Community College
GED -
GST BOCES
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