TIERRAL WHITE

• Full Time - 50 hours per week
• Safely operate an armored vehicle along designated routes to transport valuables.
• Maintain constant awareness and apply security procedures during pickups and deliveries.
• Monitor and secure all items in transit, ensuring no unauthorized access occurs.
• Perform vehicle inspections, routine maintenance checks, and ensure vehicle readiness.
• Accurately log and report all transactions, deliveries, and incidents.
• Respond to emergencies or threats in accordance with company protocols.
• Maintain clear communication with dispatch and security teams throughout shift.
• Assist in loading/unloading valuables at customer and company locations.
• Follow all federal, state, and local firearms regulations.
• Maintained a clean driving record, demonstrating commitment to safety and professionalism on the job.
• Assisted in training new drivers, sharing best practices and safety procedures to ensure their smooth integration into the team.
• Conducted regular pre-and post-trip inspections of vehicles, reporting any issues promptly for resolution before commencing duties.

• Full Time - 40 hours per week
• Completed data entry tasks with accuracy and efficiency.
• Corrected data entry errors to prevent duplication or data degradation.
• Maintained files, records, and chronologies of entry activities.
• Used computer software to store and retrieve data.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Verified data files prior to entry to maintain high data accuracy.
• Utilized techniques for increasing data entry speed.
• Entering customer and account data from source documents within time limits
• Compiling, verifying accuracy and sorting information to prepare source data for computer entry
• Reviewing data for deficiencies or errors, correcting any incompatibility and checking output
• Working with other data entry operators to work through FEMA contract
• Capturing data into digital databases and performing regular backups
• Answer customers' calls to help review their information. Helping edit if needed and informing them on any updates on their case
• Updated and maintained customer information, documents and records for disaster assistance.

Full Time - 60 hours per week

• Streamlined project management processes through the implementation of digital tools, enhancing team collaboration and productivity.
• Oversaw Payne's Group contractors' internal operational standards and productivity targets.
• Managed multiple subcontractors efficiently, coordinating their efforts towards seamless project execution.
• Mentored junior staff members, fostering a supportive environment that facilitated growth and skill development.
• Promoted a positive team culture through open communication channels and regular feedback sessions, boosting morale and productivity among crew members.
• Oversaw remarkable training operations revitalizations, resulting in Payne's Group being the number one contractor company across all PetSmart DC's.
• Oversaw site investigations, reported problems, and escalated those that needed more help. Set aggressive goals for employees to boost motivation and drive company success.
• Oversaw a group of 30 Rack associates who dealt with the department's daily and complex requirements. Improved filing systems for confidential client records and reports increased operational efficiency.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Defined clear targets and objectives and communicated to other team members.
• Used my military experience, customer service skills, and analytical nature to resolve client concerns and promote loyalty.
• Coordinated day-to-day planning with PetSmart supervision to provide maximum efficiency of team members to reach the goal each day.
• In charge of Daily progress reports and weekly payroll to our HR department.

• Operated pallet jacks to build pallets to be delivered to be docked and loaded onto trucks.
• Operated sit down forklifts to unload trucks hor transport inventory to different locations in the warehouse.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
• Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
• Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
• Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
• Assisted with periodic physical inventory counts, ensuring accuracy and integrity in stock records through meticulous tracking of items moved via the use of a warehouse forklift.
• Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
• Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
• Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

• Full Time - 40 hours per week
• Operated sit-down forklifts to move inventory in a 100,000 sq. ft. warehouse
• Conducted daily cycle counts and inspections to ensure proper locations for inventory stored in our warehouse and bomb silos
• Managed a diverse range of munitions assets, ensuring proper storage conditions and adherence to safety standards to minimize potential hazards.
• Safely delivered munitions from bomb dump to flight-line for loading onto the planes
• Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
• Developed team communications and information for squadron meetings.
• Collaborated with flight line supervisors to determine their needs and deliver munitions to the planes.
• Oversaw ordering, unloading, sorting, and tracking supplies and equipment for unit activities.
• Reduced risk of accidents by conducting comprehensive training sessions for team members on proper handling techniques.
• Maintained accurate records of munitions stock levels, ensuring timely replenishment and preventing shortages.
• Accurately completed all paperwork and documentation related to receiving and transfer of ammunition.

• Part Time - 35 hours per week
• Worked with the team to improve efficiency on various projects.
• Communicated with managers from other departments to maintain transparency.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests. Oversaw onboarding new employees, which included training, mentoring, and new hire paperwork. Interacted with customers to assess their needs and recommend products or services.
• Nurtured client relationships to gain new clients and increase revenue.
• Advanced to keyholder and manager-in-charge in the absence of the manager.
• Improved service quality and increased sales by gaining a thorough understanding of the company's products and services.