Summary
Overview
Work History
Education
Skills
Timeline
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Tiesha Anderson

Henderson,NV

Summary

Hardworking and dependable team player looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. Having the ability to manage multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Operations Content Moderator Rep

Telus International
04.2022 - Current
  • Enhance user experience by diligently monitoring and removing inappropriate content from the platform.
  • Streamline moderation processes by implementing effective content filtering tools and techniques.
  • Reduce response time for content review, ensuring safer online environment for users.
  • Collaborate with cross-functional teams to develop comprehensive content guidelines and policies.
  • Prevent potential legal issues by enforcing compliance with local regulations and company policies related to user-generated content.
  • Increase overall platform safety by proactively identifying trends or patterns in harmful or abusive content.

Security Officer

Signal 88
06.2017 - 03.2020
  • Improved overall security by conducting regular patrols, monitored premises in company vehicle and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Medical Billing Specialist

Creekside Hospice
10.2012 - 05.2017
  • Reduced errors in medical billing by reviewing patient records and ensuring accurate coding.
  • Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
  • Collaborated with clinical teams to ensure proper documentation was obtained for accurate billing purposes.
  • Responded to internal and external questions via telephone and written correspondence regarding insurance benefits, eligibility, and claims.
  • Conducted regular audits of patient accounts for potential underpayments or overpayments due to incorrect coding or billing practices.
  • Located errors and promptly refiled rejected claims.
  • Verified accuracy of accounts payable payments, resulting in 95% reduction in payment errors and check reissues

Education

Medical Billing Certification - Medical Billing

Everest College - Henderson
Henderson, NV

High School Diploma -

Quartz Hill High School
Quartz Hill, CA
06.2005

Skills

  • Effective Communication
  • Detail Oriented
  • Stress Management
  • Interpersonal Skills
  • Ability to Multitask
  • Data Entry
  • Computer Literacy
  • Customer Service
  • Adaptability

Timeline

Operations Content Moderator Rep

Telus International
04.2022 - Current

Security Officer

Signal 88
06.2017 - 03.2020

Medical Billing Specialist

Creekside Hospice
10.2012 - 05.2017

Medical Billing Certification - Medical Billing

Everest College - Henderson

High School Diploma -

Quartz Hill High School

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Tiesha Anderson