Tiesha Anderson
Henderson,NV
Summary
Hardworking and dependable team player looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. Having the ability to manage multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Operations Content Moderator Rep
Telus International
Las Vegas, NV
04.2022 - Current
- Enhance user experience by diligently monitoring and removing inappropriate content from the platform.
- Streamline moderation processes by implementing effective content filtering tools and techniques.
- Reduce response time for content review, ensuring safer online environment for users.
- Collaborate with cross-functional teams to develop comprehensive content guidelines and policies.
- Prevent potential legal issues by enforcing compliance with local regulations and company policies related to user-generated content.
- Increase overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
Security Officer
Signal 88
Las Vegas, NV
06.2017 - 03.2020
- Improved overall security by conducting regular patrols, monitored premises in company vehicle and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Medical Billing Specialist
Creekside Hospice
Las Vegas, NV
10.2012 - 05.2017
- Reduced errors in medical billing by reviewing patient records and ensuring accurate coding.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Collaborated with clinical teams to ensure proper documentation was obtained for accurate billing purposes.
- Responded to internal and external questions via telephone and written correspondence regarding insurance benefits, eligibility, and claims.
- Conducted regular audits of patient accounts for potential underpayments or overpayments due to incorrect coding or billing practices.
- Located errors and promptly refiled rejected claims.
- Verified accuracy of accounts payable payments, resulting in 95% reduction in payment errors and check reissues
Education
Medical Billing Certification - Medical Billing
Everest College - Henderson
Henderson, NVHigh School Diploma -
Quartz Hill High School
Quartz Hill, CA06.2005
Skills
- Effective Communication
- Detail Oriented
- Stress Management
- Interpersonal Skills
- Ability to Multitask
- Data Entry
- Computer Literacy
- Customer Service
- Adaptability
Timeline
Operations Content Moderator Rep
Telus International
04.2022 - Current
Security Officer
Signal 88
06.2017 - 03.2020
Medical Billing Specialist
Creekside Hospice
10.2012 - 05.2017
Medical Billing Certification - Medical Billing
Everest College - Henderson
High School Diploma -
Quartz Hill High School