Tiesha Glover
Staten Island
Summary
Healthcare professional with strong foundation in patient care and private duty nursing. Proven track record of delivering high-quality, individualized care to patients, ensuring comfort and well-being. Known for excellent team collaboration, adaptability to changing needs, and consistent focus on achieving positive health outcomes. Key skills include patient assessment, medication administration, and patient advocacy.
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service. Areas of expertise include excellent communication and problem-solving skills in fast-paced environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
LPN, Private Duty
Leah Gonzalez
03.2020 - Current
- Implemented infection control measures diligently, minimizing the risk of contamination in the home setting.
- Assisted patients with activities of daily living, promoting independence and dignity in their own homes.
- Enhanced patients'' quality of life by providing compassionate and empathetic private duty nursing services.
- Administered medications accurately, ensuring the proper dosage and timing for optimal treatment effectiveness.
- Provided emotional support to patients and families during difficult times, fostering a nurturing environment for healing.
- Established therapeutic relationships with diverse patient populations across various age ranges and medical conditions.
- Developed and maintained strong rapport with patients and families, earning their trust and confidence in the nursing care provided.
Customer Service Cashier
Data Flow Communications
01.1994 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
LPN Office Nurse
Pyramid Healthcare
08.2020 - 12.2023
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Promoted patient safety and comfort during office visits by attentively monitoring their condition and promptly addressing any concerns or discomforts expressed.
- Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
LPN Detox Nurse
Recovery Centers of America
07.2023 - 10.2023
- Maintained detailed documentation of patient assessments, interventions, and outcomes for accurate record-keeping and informed decisionmaking.
- Enhanced patient recovery by administering medications and monitoring vital signs during detoxification process.
- Provided compassionate care for patients experiencing withdrawal symptoms, ensuring their comfort and safety throughout the detox process.
- Improved patient outcomes by effectively tracking progress and making necessary adjustments to treatment plans as needed.
- Provided critical assistance during medical emergencies, utilizing advanced nursing skills and knowledge to stabilize patients in crisis.
- Responded to patient requests with appropriate clinical and personal assistance.
Education
LPN License - Nursing
Lincoln College of Technology
01-2020
Associate of Arts - Nursing
Queensborough Community College
Oakland Gardens, NY08-2008
GED -
Boys And Girls High School
Brooklyn, NY06-1993
Skills
- Vital signs monitoring
- Medication reconciliation
- Patient education
- Direct patient care
- Compassionate care
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Customer complaint resolution
- Clinical documentation
- Conflict resolution
- Payment processing
Certification
BLS - 9/2024-9/2026
- Licensed LPN - present-2/28/2026
Timeline
LPN Detox Nurse
Recovery Centers of America
07.2023 - 10.2023
LPN Office Nurse
Pyramid Healthcare
08.2020 - 12.2023
LPN, Private Duty
Leah Gonzalez
03.2020 - Current
Customer Service Cashier
Data Flow Communications
01.1994 - Current
LPN License - Nursing
Lincoln College of Technology
Associate of Arts - Nursing
Queensborough Community College
GED -
Boys And Girls High School
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