Tiesha Gresham
Trussville,AL
Summary
Forward-thinking Nursepreneur with proven record of accomplishment in Nursing during 23-year career. Dedicated Registered Nurse with exemplary ability to connect with students and facilitate professional and personal growth. Highly motivated and positive natural leader with great organizational and communication skills. Customer service master and efficient problem solver. Knowledgeable about tailored instruction with great multitasking ability. Passionate about individualized student relationships and hands-on learning.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
LyfeLines Certification And Staffing, L.L.C.
04.2019 - Current
- Conducted target market research to scope out industry competition and identify advantageous trends
- Assessed educational needs of trainees and researched clinical instruction trends to develop educational curriculum and competency tools for clinical procedures
- Distributed course syllabus and communicated course standards and learning objectives to students
- Investigated and addressed business development challenges to proactively mitigate problems.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Conducted surveys with students upon course completion to gather feedback for improvement.
- Supported admissions process including application review and student registration.
- Performed administrative duties for education department, including answering phones and maintaining student records.
- Improved success of program by making proactive adjustments to operations.
- Identified system needs and designed processes to support business requirements.
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Maintained detailed records of students' activities and training progress.
- Developed interesting and informative training to keep students engaged in learning and developing necessary skills for long-term career success.
- Reviewed documentation and activities of student CNAs and corrected insufficient or harmful actions.
Director of Clinical Education/Infection Preventionist
Trussville Health And Rehabilitation
06.2019 - 07.2020
- Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction
- Implemented new educational techniques to ensure student comprehension while reducing learning time
- Evaluated students' competencies through written assignments and examinations
- Conducted training and change management processes to improve operations
- Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
- Adhered to established policies, procedures and compliance for satisfactory audit rating
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
- Continuously maintained proper safety and took precautionary measures to avoid spread of disease and infection
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Collected blood, tissue and other laboratory specimens and prepared for lab testing
- Implemented interventions, including medication and IV administration, catheter insertion and airway management
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to catch and address new concerns
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care
Director of Clinical Education/Infection Preventionist
Diversicare Riverchase
12.2018 - 06.2019
- Developed, implemented, evaluated and revised programs of orientation, in-service training and continuing education for nursing personnel.
- Partnered with vendors and outside consultants to schedule training for new equipment, protocols, medication and documentation forms.
- Oversaw facility-wide education, supported evidence-based practice and achieved educational outcomes through safe, focused care.
- Built, maintained and supported culture that fostered productive working relationships, desired resident outcomes and organizational goals.
RN Clinical Leader
Fair Haven Retirement Community
12.2017 - 11.2018
- Manage and supervise Nursing Staff and Homemakers for 21 bed rehabilitation unit
- Responsible for assessment and evaluation of healthcare provided by nursing staff to include monitoring weights, incidents and accidents, and wound care
- Collaborate and coordinate with physicians regarding patient care to include administering medication, IV therapy, and various other treatments to all assigned patients
- Oversight of admission and discharge process for rehabilitation residents
- Facilitator of care plan meetings
- Monitor therapy progress and assist with discharge plans
- Monitor medications and treatments
- Develop monthly schedules for nursing staff
- Welcomed visitors to office, communicated arrival to team and managed visit expectations
RN MDS Coordinator
Glen Haven Health And Rehabilitation LLC
05.2012 - 06.2017
- Promote the physical and emotional well-being of nursing facility residents utilizing the Resident Assessment Instrument to gather information from the residents and their families during the initial and periodic interviews
- Formulate individualized care plans while ensuring their effectiveness and compliance with Medicare and ethical standards which includes support from social services, dietitians, rehabilitation specialists, and medical staff
- Documented patient information obtained from interviews concerning symptoms, medications and prior treatment
- Documented patient vitals, behaviors and conditions and communicated concerns to supervisor
Director of Nursing
Park Manor Health And Rehabilitation
04.2009 - 05.2012
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Obtained client medical history, including medication information, symptoms and allergies
- Oversaw and maintained patients' rooms, group living areas and nurse stations
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
- Maintained best-in-class standards for individualized care in 192-bed unit by continuously checking in with patients and families and quickly providing care
Interim Director of Nursing
Park Manor Health And Rehabilitation
02.2009 - 04.2009
- Improved office efficiency by effectively managing internal communications and correspondence
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior
- Reviewed job applications to identify, vet and recommend optimal candidates
- Acted as staff member advocate, encouraging and supporting Administrator to identify and resolve conflicts
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
- Maintained current understanding of state and federal policies such as EEO and ADA
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
Assistant Director of Nursing
Park Manor Health And Rehabilitation
10.2008 - 02.2009
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
- Maintained best-in-class standards for individualized care in 192-bed unit by continuously checking in with patients and families and quickly providing care
- Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Oversaw and maintained patients' rooms, group living areas and nurse stations
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
RN Unit Manager
Park Manor Health And Rehabilitation
04.2008 - 10.2008
- Manage and supervise nursing staff of 50 bed unit performing interdisciplinary care to monitor weights, wounds, and incidents and accidents of residents
- Performed daily compliance rounds to include oversight of infections, report acquisitions and admissions/discharges for residents
- Additionally, coordinate care with dialysis clinics and perform staff education
- Guided patients, caregivers and family members on plans of treatment and helpful resources available locally to support care
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit patient health and recovery
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes
- Performed patient treatment according to urgency of condition while multitasking and delegating treatment needs to qualified staff to ensure effective and safe care to promote better outcomes
- Assisted patients with bathing, dressing, hygiene and grooming
- Reviewed documentation for compliance with requirements and accuracy of information
- Facilitated on-going assessment of patient and family needs and implementation of interdisciplinary team care plan
- Provided patient education
- Performed vitals/glucose testing and assisted in administering injections and urinalysis
- Responsible for primary care, case management, and medication management
- Led clinical team in delivering care services that promoted optimal resident health
- Collected blood, tissue and other laboratory specimens and prepared for lab testing
- Established and maintained systems that safely met residents' needs
Registered Nurse
DCH Regional Medical Center
05.2006 - 08.2008
- Coordinate total nursing care for patients to include patient and family teaching
- Provide assessment of patient conditions upon admission and on continuing basis by planning, directing, supervising, and evaluating nursing care provided to patients
- Collaborate and coordinate with physicians regarding patient care to include administering medication, IV therapy, and various other treatments to all assigned patients
- Documentation of all patient care assessments, evaluations, activities, and observations
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Equipped patients with tools and knowledge needed for speedy and sustained recovery
- Collected blood, tissue and other laboratory specimens and prepared for lab testing
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
- Performed triage on all incoming patients and determined severity of injuries and illnesses
Licensed Practical Nurse
Crimson Urgent Care
02.2006 - 05.2006
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels
- Supported physicians during examinations and scans to assist with diagnostic procedures
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments
- Cared for wounds, provided treatments and assisted with procedures
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns
- Documented accurate and complete patient information to address patient problems and expected outcomes
Licensed Practical Nurse
Resources For Independence
02.2005 - 02.2006
- Oversight of medication administration and doctors' appointments for 8 group homes to include 24 individuals diagnosed with Mental Retardation and/or Mental Illness
- Review medication administration records
- Verified medication counts
- Ensured all prescribed medication was available
- Monitored completion of activities of daily living
- Menu review to ensure appropriate meals were being prepared
- Performed weekly house inspections
- Administered injections to staff and provided medication administration, First Aid, and CPR training for staff and new employees
Licensed Practical Nurse
Alabama Multi-Specialty Group, P.C.
10.2000 - 01.2005
- Documented accurate and complete patient information to address patient problems and expected outcomes
- Interviewed patients to obtain medical information, weight and height measurements and vital signs
- Maintained patient records and ensured patient privacy and clinical compliance
- Assessed patient conditions by performing thorough examinations and asking appropriate medical questions
- Provided patient education
- Skillfully performed suture removals for patients of all ages
- Certified that equipment and supplies were properly maintained for quality patient care and safety
- Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards
- Collected blood, tissue and other laboratory specimens and prepared for lab testing
- Assisted with admissions, appointments, transfers, and discharges
Education
Honorary Doctorate in Leadership -
Miz CEO Society For Coaches
Indianapolis, IN05.2021
Bachelor of Science - Nursing
Jacksonville State University
Jacksonville, AL12.2018
Associate of Science - Nursing
Shelton State Community College
Tuscaloosa, AL05.2006
Certificate in Practical Nursing - Practical Nursing
Shelton State Community College
Tuscaloosa, AL08.1999
Skills
- Small group instruction
- Entrepreneurial and Innovative
- Leadership and People Development
- Adaptable and Flexible
- Analytical and Critical Thinker
- Issue resolution
- EMR Charting and clinical documentation
- On-site demonstrations and training
- Extremely organized
- Team collaboration
- Classroom instruction
- Business administration
Certification
- American Heart Association BLS Instructor- May 2025
- Registered Nurse Licensure 1-109186 Exp 12/2024
- Train The Trainer- May 2019
- Start Your Own Business- June 2019
- CMS Targeted COVID-19 Training for Frontline Nursing Home Staff
Timeline
Director of Clinical Education/Infection Preventionist
Trussville Health And Rehabilitation
06.2019 - 07.2020
Chief Executive Officer
LyfeLines Certification And Staffing, L.L.C.
04.2019 - Current
Director of Clinical Education/Infection Preventionist
Diversicare Riverchase
12.2018 - 06.2019
RN Clinical Leader
Fair Haven Retirement Community
12.2017 - 11.2018
RN MDS Coordinator
Glen Haven Health And Rehabilitation LLC
05.2012 - 06.2017
Director of Nursing
Park Manor Health And Rehabilitation
04.2009 - 05.2012
Interim Director of Nursing
Park Manor Health And Rehabilitation
02.2009 - 04.2009
Assistant Director of Nursing
Park Manor Health And Rehabilitation
10.2008 - 02.2009
RN Unit Manager
Park Manor Health And Rehabilitation
04.2008 - 10.2008
Registered Nurse
DCH Regional Medical Center
05.2006 - 08.2008
Licensed Practical Nurse
Crimson Urgent Care
02.2006 - 05.2006
Licensed Practical Nurse
Resources For Independence
02.2005 - 02.2006
Licensed Practical Nurse
Alabama Multi-Specialty Group, P.C.
10.2000 - 01.2005
Honorary Doctorate in Leadership -
Miz CEO Society For Coaches
Bachelor of Science - Nursing
Jacksonville State University
Associate of Science - Nursing
Shelton State Community College
Certificate in Practical Nursing - Practical Nursing
Shelton State Community College
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