Tiesha K. Gunnell
Teaneck
Summary
Professional with a strong background in case management, prepared to make a significant impact. Proven ability to collaborate with teams, work alone, and adapt to changing needs. Reliable and results-focused, with commitment to achieving positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Case Manager II
Newark Beth Israel Medical Center
11.2012 - Current
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services and advocated for patients while dealing with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
HIV CTR Coordinator
Newark Community Health Centers Inc.
09.2004 - 11.2012
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Provided pre and post-test counseling, discuss and identify STD and HIV prevention strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Education
Ph.D. - Health Administration
University of Phoenix
08.2021
MHA - Health Administration
University of Phoenix
08.2013
Bachelor of Science - Human Services & Management
University of Phoenix
10.2011
Skills
- Problem-solving
- Critical thinking
- Data entry and analysis
- Time management
- Organization and multitasking
- Documentation and reporting
- Conflict resolution
- Decision-making
Certification
- N.J State Certified Ryan White Medical Case Manager
- ARTAS
- CLEAR
- NJ HIV Supportive Service Summit
- HIV Testing and Counseling Certified (NJ Certificates for HIV Basic Facts, Client Centered Counseling, Risk Reduction Counseling, Stigma, RESPECT, and CRCS counseling)
- Proficient in Microsoft Word, Excel, and Power Point, Care Ware, CHAMPS and E clinicals (EMR), and EPIC
Timeline
Case Manager II
Newark Beth Israel Medical Center
11.2012 - Current
HIV CTR Coordinator
Newark Community Health Centers Inc.
09.2004 - 11.2012
Ph.D. - Health Administration
University of Phoenix
MHA - Health Administration
University of Phoenix
Bachelor of Science - Human Services & Management
University of Phoenix
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