Open To Work
TIESHA PHILLIPS
Ramsey County
Minneapolis,MN
1
Certification
19
Years of experience
Licensed master’s-level social worker delivering assessments, support planning, and evidence-based group facilitation. Provide crisis response, child and family case management, and equity-centered advocacy to improve access to services. Strengthen client stability through coordinated care and measurable support outcomes.
Work History
SENIOR SOCIAL WORKER
7 Years 5 Months- Creates person-centred support plans aligning with client goals while strengthening independence outcomes.
- Led goal-oriented psychoeducational and activity-based therapy groups, improving client engagement and daily functioning.
- Evaluated individuals for long-term care and support services using MNChoices tool to determine eligibility, strengthening access to necessary resources.
- Ensured smooth care coordination and service delivery through effective communication with clients, families, and providers.
- Developed comprehensive reports and documentation to facilitate compliance with county and state regulations, enabling accurate oversight.
- Implemented performance improvement strategies that streamlined operations, resulting in improved assessment accuracy and operational efficiency.
VIRTUAL SCHOOL SOCIAL WORKER
2 Months- Address urgent student safety and mental health needs through timely virtual support response.
- Provided online individual and group counseling to address social, emotional, and behavioral concerns.
- Administered social-emotional assessments and supported development of intervention strategies, behavior support plans.
- Participated in remote IEP and Section 504 meetings to support student needs.
- Worked with general education teachers, special education staff, administrators, and parents through video calls and email to address student needs.
- linking student families to local or online social service agencies to expand support resources.
- Safeguarded confidential case notes and compliance records through secure use of digital district systems.
CRISIS RESPONSE AGENT
6 Years- Provide on-site stabilization, psychosocial support, and de-escalation within one hour of initial contact during mental health crisis response.
- delivered trauma-informed care and brief supportive counseling to individuals experiencing emotional distress, fostering resilience and coping strategies.
- Assessed behaviors needing intervention and aligned care coordination with medical and behavioral health professionals to support appropriate responses.
- Collaborated with multidisciplinary teams to formulate and implement short-term crisis plans, enhancing client outcomes through coordinated care.
- Facilitated referrals, connecting clients with appropriate mental health resources and services to ensure comprehensive support.
- Provides trauma mitigation and education in the aftermath of critical incidents.
- Coordinated prompt follow-up care for average caseload of 13 clients monthly, addressing client concerns and facilitating resolution.
CHILDREN'S MENTAL HEALTH CASE MANAGER
3 Years 2 Months- Conducted comprehensive social work assessments of children's strengths, needs, and family dynamics to inform tailored intervention strategies.
- Delivered direct psychosocial support to children and families experiencing special education needs, truancy, substance use, abuse/neglect, and familial conflict.
- Cultivated relationships with parents, schools, and community agencies to enhance care coordination and promote long-term stability.
- Referred clients to community-based services and monitored participation to ensure effective support.
- Ensured legal and best-practice compliance by completing case plans, documentation, and mandated reporting in a timely manner.
CHILDREN'S MENTAL HEALTH CASE MANAGER
1 Year 11 Months- Advocated for wraparound psychosocial support services for children in residential or correctional placements to enhance their well-being.
- Completed functional and social work assessments using clinical tools including CASII and SDQ to develop individualized Family and Community Support Plans (IFCSPs).
- Led discharge planning and coordinated transitional care across home, school, residential treatment, and hospital settings.
- Facilitated client contact, coordinated care, and updated IFCSF every 180 days to ensure compliance with county guidelines.
- Maintained daily documentation in Citrix Bin SSIS system to support data integrity and enable timely reporting.
FOSTER CARE CASE MANAGER
1 Year 5 Months- Managed permanency planning for foster children and relative placements, promoting safety and long-term stability.
- Conducted integrated psychosocial and social work assessments to identify needs and coordinate tailored interventions.
- Liaised with school officials to support care coordination, treatment progress, educational performance, and attendance.
- Liaised with school officials to enhance care coordination, monitor treatment progress, and support educational performance and attendance.
FAMILY SERVICE WORKER II
2 Years 1 Month- Compiled and presented court reports, case plans, and social work assessments in support of child welfare legal proceedings.
- Attended court hearings and case reviews to deliver professional recommendations for children and families.
- Identified service gaps, facilitated referrals, and supported care coordination, resulting in improved client outcomes and reduced risk.
- Delivered in-home and clinic-based psychosocial support interventions, including case conferences and MST sessions, to strengthen family dynamics and support client needs.
- Maintained comprehensive case files and documentation, ensuring compliance with The Council on Accreditation standards to enhance service delivery.
Education
MASTER OF SOCIAL WORK - MSW
MASTER OF BUSINESS ADMINISTRATION - MBA
BACHELOR OF SCIENCE - SOCIAL WORK
Skills
Crisis intervention methods
Emergency response plans
Mental health diagnostics
Evidence-driven counseling practices
Psychosocial care
Case coordination
Documentation of clinical data
Engagement with clients
Interdisciplinary teamwork
Decision-making ethics
Social justice promotion
Emotional competency
Social justice advocacy
Emotional intelligence
Certification
Certified MnCHOICES Assessor
Minnesota Department of Human Services (DHS) | Certified since June 2019
School Social Worker License | License #4776
Minnesota Department of Education | Licensed since February 2014
Licensed Graduate Social Worker (LGSW) | License #22751
State of Minnesota | Licensed since July 2013
ADDITIONAL INFORMATION
Student Tutor/Mentor, Developed student-centered curriculum to support academic engagement and learning outcomes., Provided mentorship and tutoring in core academic subjects, supporting project work and homework completion.
Timeline
VIRTUAL SCHOOL SOCIAL WORKER
RCM, HEATHCARE SERVICES
08.2025 - 10.2025Read More
SENIOR SOCIAL WORKER
Ramsey County
05.2019 - CurrentRead More
CRISIS RESPONSE AGENT
Ramsey County
05.2019 - 05.2025Read More
CHILDREN'S MENTAL HEALTH CASE MANAGER
Dakota County
03.2016 - 05.2019Read More
CHILDREN'S MENTAL HEALTH CASE MANAGER
Metro Social Services Inc.
09.2013 - 08.2015Read More
FOSTER CARE CASE MANAGER
Lydia Home Association
10.2009 - 03.2011Read More
FAMILY SERVICE WORKER II
Tennessee Department of Children Services
09.2007 - 10.2009Read More
University of Denver
MASTER OF SOCIAL WORK from MSW
Read More
Globe University
MASTER OF BUSINESS ADMINISTRATION from MBA
Read More
University of Memphis
BACHELOR OF SCIENCE from SOCIAL WORK
Read More
Work Preference
Job Search Status:
Open to work
Minimum Desired Compensation
$90000/yr