Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
Generic

Tiesha Windham

Olive Branch,MS

Summary

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Hospice Certified Nursing Assistant

Methodist Alliance Hospice
Memphis, TN
09.2022 - Current
  • Provided personal care and comfort to hospice patients, including bathing, dressing, feeding and grooming.
  • Assisted with ambulating patients in a safe manner while providing physical support.
  • Monitored vital signs such as blood pressure, temperature, respiration rate and pulse rate of hospice patients.
  • Reported changes in patient condition to the registered nurse or physician promptly.
  • Reassured family members that their loved one is receiving proper care under the supervision of a healthcare team member.
  • Recorded daily intake and output levels for all fluids taken by hospice patients.
  • Responded quickly to emergency situations involving hospice patients by following established protocols.
  • Participated in team meetings with physicians, nurses, social workers and other staff members regarding end-of-life issues.
  • Assisted with wound care management including changing dressings as needed and documenting findings on wound assessment forms.
  • Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.

Home Health CNA

Adoration Home Health & Hospice
Bartlett, TN
04.2022 - 09.2022
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care plan.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Improved patient outlook and daily living through compassionate care.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assisted patients with daily living activities, such as bathing, dressing, grooming and toileting.
  • Provided companionship to elderly and disabled individuals in their home environment.
  • Performed light housekeeping duties including laundry, dusting, vacuuming and meal preparation.
  • Monitored vital signs such as pulse rate, temperature, respiration rate and blood pressure.

Route Delivery Driver

Potts Delivery Service
Olive Branch, MS
07.2019 - 04.2022
  • Verified delivery of items with customers and obtained proper signatures.
  • Drove vehicle along pre-determined route and delivered customer orders on-schedule.
  • Maneuvered vehicle into position at warehouse for unloading returns and loading new deliveries.
  • Followed DOT regulations and company safe driving guidelines and immediately reported safety hazards.
  • Completed damage control checks on items and contacted supervisor about removing orders according to company policy.
  • Conducted routine vehicle inspections, loaded trucks for delivery and picked up items for return.
  • Unloaded and reloaded delivery items.
  • Drove truckloads to customer sites daily and completed proper paperwork.
  • Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
  • Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
  • Maintained accurate recordkeeping of mileage, stops, orders and carton counts for daily routes.

Medical Nursing Assistant

Methodist Le Bonheur Healthcar
Memphis, TN
06.2016 - 04.2019
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Helped residents walk with or without self-help devices.

Direct Care Worker

North MS Regional Center
Oxford, MS
06.2015 - 04.2016
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Assisted with client personal care needs to foster independence and well-being.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Transported patients to medical, dental and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Laundered clothing and bedding to prevent infection.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Ambulated individuals around home, public and medical locations.
  • Reported concerns to nurse supervisor to promote optimal care.

Patient Care Certified Nursing Assistant

Baptist Meemorial Hospital
Oxford, MS
10.2010 - 05.2015
  • Delivered basic direct patient care, dressing changes, room organization and patient transport.
  • Reported abnormal changes or patterns in physical, mental and emotional conditions to nursing staff and understood and followed regulations regarding injury or possible abuse.
  • Communicated and interacted effectively and tactfully with residents, visitors, families, peers and supervisors and practiced flexible, creative care in addition to mandated standard care.
  • Promoted patient's mental alertness and physical agility through involvement in activities of interest and delivered basic emotional and psychological support to patient and family.
  • Documented resident status electronically and attended interdisciplinary meetings to offer input into selected resident's care plan.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Collected and documented vital signs to track current patient conditions.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.

Education

Commercial Driving License (CDL) - Transportation And Materials Moving

Mississippi Truck Driving School
07.2019

Associate of Applied Science - Elementary Education

NWCC
05.2015

Healthcare Assistant

NWCC
12.2009

High School Diploma -

Byhalia High School
Byhalia, MS
05.2007

Skills

  • Activities of Daily Living ADL Support
  • Vital Signs Collection
  • Caregiver Relations
  • Nutrition and Diet
  • Bedsore Prevention
  • Electronic Recordkeeping
  • Observation Documentation
  • HIPAA Compliance
  • Catheter Care
  • Infection Prevention and Control
  • Patient Safety Management
  • Efficiency and Time Management
  • Catheter Change and Preparation
  • Vehicle Safety and Maintenance
  • Excellent Customer Service
  • Medical Documentation
  • Toileting Assistance
  • Client Documentation
  • Basic Life Support
  • Behavior Redirection

Certification

  • Home Health Aide (HHA)
  • Certified Nursing Assistant
  • CNA License

Training

  • BLS Training
  • CPR Certified (Current)

Timeline

Hospice Certified Nursing Assistant

Methodist Alliance Hospice
09.2022 - Current

Home Health CNA

Adoration Home Health & Hospice
04.2022 - 09.2022

Route Delivery Driver

Potts Delivery Service
07.2019 - 04.2022

Medical Nursing Assistant

Methodist Le Bonheur Healthcar
06.2016 - 04.2019

Direct Care Worker

North MS Regional Center
06.2015 - 04.2016

Patient Care Certified Nursing Assistant

Baptist Meemorial Hospital
10.2010 - 05.2015

Commercial Driving License (CDL) - Transportation And Materials Moving

Mississippi Truck Driving School

Associate of Applied Science - Elementary Education

NWCC

Healthcare Assistant

NWCC

High School Diploma -

Byhalia High School

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Tiesha Windham