Hardworking and passionate job seeker with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I have interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Hostess
O'Charleys
05.2022 - 04.2023
Advised customers about special offerings and menu items to help drive sales.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Answered phone calls to take orders, give information and document reservations.
Backed up servers by checking on tables and retrieving items for guests.
Minimized customer service complaints by expertly managing customer expectations during busy periods.