Tifani Perfitt
Grand Rapids,MI
Summary
Dynamic and results-oriented professional with a proven track record at Chipotle for enhancing customer satisfaction through exceptional service and teamwork. Skilled in multitasking and organization, adept at fostering positive customer engagements and resolving conflicts with resilience. Demonstrated ability to improve team performance and efficiency, leveraging strong communication and cash handling skills.
Overview
14
14
years of professional experience
Work History
Crew Member
Chipotle
06.2023 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Babysitter
Self Employed
07.2020 - 05.2023
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Communicated with parents regarding children's progress and development, raising any issues.
Manager
Taco Bell
01.2020 - 07.2020
- Maintained professional, organized, and safe environment for employees and patrons.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cross-trained existing employees to maximize team agility and performance.
Server
Jones' Homemade Ice Cream
08.2010 - 09.2019
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
No Degree - Medical Massage Therapy
Blue Heron Academy
Grand Rapids, MI04-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Customer engagement
- Resilience and persistence
Timeline
Crew Member
Chipotle
06.2023 - Current
Babysitter
Self Employed
07.2020 - 05.2023
Manager
Taco Bell
01.2020 - 07.2020
Server
Jones' Homemade Ice Cream
08.2010 - 09.2019
No Degree - Medical Massage Therapy
Blue Heron Academy
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