Dedicated and enthusiastic job seeker with a strong commitment to hard work and a passion for delivering exceptional service. Excellent customer service skills, experience in assisting supervisors, and solid understanding of Microsoft Office applications. Detail-oriented and attentive, thrives in high-pressure environments, excels at adapting to new situations.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Custodian I
Calipatria State Prison, CAL
Calipatria, California
02.2023 - Current
Supervises the conduct of incarcerated workers in the Healthcare Facility Maintenance program.
Assigns cleaning tasks to each inmate-worker. Ensures all inmate-workers perform productive work daily.
Maintained clean and comfortable environments in medical facility buildings by sweeping, mopping, cleaning windows, dusting and sanitizing all medical equipment.
Provides instruction and on the job training for incarcerated individuals engaged in janitorial service.
Completes training courses as required by CDCR and PIA.
Inspected facility and picked up trash or other debris impacting appearance or movement flows between spaces.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
Checked in and stocked inventory throughout facility.
Organized daily cleaning schedules for incarcerated individuals.
Performed daily facility checklists.
Followed safety standards when handling, mixing and storing hazardous chemicals.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Supervised supplies in inventory and keep accurate inventories of cleaning supplies, tools and chemicals.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintains tool and key control per the Department and Institutional procedures.
Maintains accurate incarcerated individual counts.
Maintains accurate incarcerated worker Work Incentive and time-keeping records.
Evaluates and documents incarcerated individuals’ performance.
Prepares & type shift reports.
Proficient with Microsoft Office.
Recording information as needed.
Handling incoming calls and other communications.
Routed business correspondence, documents, and messages to correct departments and staff members.
Provided clerical support by printing, copying and filing documents.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to staff.
Processing documents to appropriate staff for approval and signature.
Insure all appropriate copies of documents are retained in the appropriate assigned areas as needed.
Operated buffers and floor scrubber to clean and polish floors.
Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
Production Worker/Assist Supervisor
Glori Ann Farms
Brawley, CA
10.2017 - 02.2023
Handle production and make sure the product (corn) is in good condition
Place product on tray & onto assembly line
Place product onto band to get processed and cut through machine.
Inform supervisor any detail about production or machinery.
Add sticker to packages
Help supervisor revise packages.
Attend meetings with GloriAnn Farms CFO, HR, and Managers to review, understand, & discuss safety around the facility
Report any safety violations at meetings
Understand and discuss OSHA.
Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the Covid-19 outbreak to ensure employee safety
Take charge in the absence of supervisor.
Notify higher supervisor of any changes in product,labels,stickers and trays.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Keep records.
Handle food packaging machinery and make sure packages have accurate placement of label and sticker.
Report to shipping department of accuracy of dates for orders & when orders are fulfilled.
Report safety hazards discovered in the location to management immediately.
Supported new staff, facilitating quicker adaptation to production environment.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Coordinated with both day and night shift supervisors to balance staffing as workloads changed.
Repaired and maintained equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
Followed safety procedures and guidelines to maintain safe working environments.
Organized work to meet demanding production goals.
Used equipment properly to avoid workplace hazards or injuries.
Took on additional shifts during peak work periods to keep projects on schedule.
WAITRESS/SHIFT LEADER
Christine's Restaurant
Brawley, California
04.2014 - 10.2017
Answer and direct phone calls.
Food handlers card.
Memorize restaurants menu with 50+ items.
Understand FIFO.
Accurately handled financial transactions at cash register, swipe credit cards,enter cash amounts received and write checks for inventory received with owners permission.
Receive in-depth training for proper food handing techniques, including proper freezer placement, appropriate temperatures for foods, and equipment cleaning.
Assist in training new employees, ensuring attention to detail and food quality.
Remind employees to complete time sheet verifications.
Remained professional and polite under all circumstances.
Shift assistant.
Help manage inventory.
Order office supplies.
Knowledge of basic office equipment.
Coordinate repairs to office equipment.
Maintain contact lists.
Handle sensitive information in confidential manner.
Organize and schedule meetings and appointments.
Record financial transactions and organize documents.
Assist with recruiting and interviewing potential employees.
Coordinate and maintain vendor and supplier information.
Handled high volume of customers regularly.
Kept restaurant clean and sanitary.
Photocopy and print out documents.
Manage night shift purchasing information, invoices and company credit card receipts ensuring accurate record keeping.
Work under pressure.
Transferred supplies and equipment between storage and work areas to support food preparation.
Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines..
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Monitored and recorded temperatures of food, storage and service areas to maintain established, regulatory guidelines.
Follow proper cleaning techniques; cleaning of restrooms, trash removal, mop and disinfect floors.
Examine work area before closing, to make sure everything is clean and sanitized.
Kept building spaces premises clean inside and outside.
Reported vandalism or other damage to property to supervisor.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Education
HIGH SCHOOL DIPLOMA -
Brawley Union High School
Brawley, CA
08.2009 - 06.2013
General Studies
Imperial Valley College
Imperial, CA
Skills
Responsible and dependable
Worksite safety
Time management
Microsoft applications
Customer service skills
Bilingual
Multitasking
Inventory management
Teamwork and collaboration
Timeline
Custodian I
Calipatria State Prison, CAL
02.2023 - Current
Production Worker/Assist Supervisor
Glori Ann Farms
10.2017 - 02.2023
WAITRESS/SHIFT LEADER
Christine's Restaurant
04.2014 - 10.2017
HIGH SCHOOL DIPLOMA -
Brawley Union High School
08.2009 - 06.2013
General Studies
Imperial Valley College
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