Results-driven Merchant Services Executive with 20 years of experience in client relationship management, consultative selling, and contract negotiation. Proven ability to exceed sales targets and drive revenue growth.
Overview
19
19
years of professional experience
Work History
VP C&IB Relationship Manager Merchant Services
PNC Bank
Delray Beach
04.2021 - Current
Cultivate and manage a porfolio of 500+ business clients delivering merchant service solutions including payment processing, POS systems and digital payment platforms.
Partner with commercial bankers to identify referral opportunities
Maintain deep knowledge of compliance standards as well as risk management protocols
Provide a consultative sales approach by analyzing client needs and tailoring solutions to maximize efficiency and profitability.
Train and mentor new sales executives contributing to the team success and organizational growth
Recognized for consistently exceeding sales targets
Deliver ongoing relationship management and client support, increasing retention and generating referral business
VP Merchant Account Executive
PNC Bank
Delray Beach
02.2009 - 04.2021
Proven track record of exceeding sales quotas
Ability to generate new business with business bankers and branch managers through prospecting, cold calling, networking, and referrals.
Manage a book of small to mid-size clients
Generated long term relationships that drive client satisfaction, retention and revenue growth
Self-motivated with strong organizational and time management skills
AVP Merchant Executive Inside Sales
PNC Bank
Pittsburgh
04.2006 - 02.2009
Education
Bachelor of Arts - Marketing
Duquesne University
Pittsburgh, PA
05-2005
Skills
Client relationship management
Contract negotiation
Consultative selling
Cross-functional collaboration
Effective communication
Results-driven
Affiliations
Dedicated to progressive strength training and endurance running developing discipline, goal setting and resilience
International Trade Specialist at PNC Bank, Pittsburgh National Corporation BankInternational Trade Specialist at PNC Bank, Pittsburgh National Corporation Bank