Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
LANGUAGES
Timeline
Generic

Tifany Figueroa

Prineville

Summary

Caring and detail-oriented individual with experience in balancing multiple responsibilities and supporting others professionally. Skilled in communication, adaptability, and bilingual assistance, and excited to start a nursing program to develop skills and help patients.

Overview

10
10
years of professional experience

Work History

Production

Medline
09.2023 - 10.2024
  • Conducted thorough sterilization of surgical instruments following strict protocols and health & safety standards
  • Completed accurate documentation and inventory records
  • Applied quality control standards to ensure patient safety

Patient Access Representative

Mosaic Medical
07.2020 - 09.2023
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care
  • Scheduling appointments, referral requests, medication refills, ect.
  • Taking on all Spanish speaking clients
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions

Customer Service Representative

American Family Insurance
10.2018 - 09.2019
  • When a customer called or came into the office, I was the first person that they spoke with. I took care of any questions they had, or if something needed to be done on their account/policy, I would make that change.
  • Took on all Spanish speaking clients.
  • Answered phone calls from banks, businesses, and clients to assist with their needs. Scheduled appointments.
  • Handled mail (send and receive), cash, and checks.

Cashier

Grocery Outlet Bargain Market
03.2017 - 10.2018
  • Greeted customers.
  • Balancing/operating cash registers and scanners.
  • Took care of returns and customers with complaints.
  • Delegated tasks for other coworkers.
  • Translator for Spanish speaking customers.

Field Worker

Kaiser Farms
06.2016 - 09.2016
  • Performed and executed maintenance on the crops.
  • Pulled weeds and reaped crops.
  • Quickly removed all sizes of rocks from wanted produce.
  • Always had to be punctual and worked long hours of physical labor.
  • Worked in groups at a fast pace.

Cashier

Shopko
01.2015
  • Assisted customers in the check out process, bagging, price checks, collecting payments, and giving appropriate change.
  • Resolve customer complaints.
  • Quickly put items out on the sales floor once received from shipments.
  • Back stock and inventory.
  • Basic math and computer skills.

Cashier

Shopko
01.2014
  • Learned how to handle cash.
  • Acquired customer service skills.
  • Used scanners to backstock, change prices, and handle inventory.
  • Followed store procedures regarding coupons, gift cards, selling alcohol, and refunds.
  • Maintaining a clean workspace.

Housekeeper / Cleaning Service

Cleaner Living Services
10.2024 - Current
  • Maintained cleanliness and organization of guest rooms and common areas.
  • Worked independently while meeting time-sensitive expectations
  • Paid close attention to detail and consistency to ensure high standards.
  • Collaborated with team members to complete tasks within deadlines.

Education

High School Diploma -

Madras High School
Madras, OR
06.2016

Associate's Degree - General Studies

Central Oregon Community College
Bend, OR
06.2018

Skills

  • Adaptable and receptive to instructions
  • Empathetic communication
  • Bilingual: English and Spanish
  • Strong organizational skills
  • Dependable and punctual
  • Attention to detail
  • Proficient in Microsoft Word

Accomplishments

    Crook County Properties, LLC - Licensed Real Estate Agent

    2022 - Current

  • Maintained professional licensure, ethical standards, and confidentiality
  • Communicated effectively with diverse clients
  • Managed contracts, deadlines, and detailed documentation
  • Demonstrated time management and accountability

    • Cleaner Living - Housekeeping / Cleaning Services

    2024 - Current

  • Followed sanitation and safety protocols
  • Maintained clean, organized, and hygienic environments
  • Worked independently while meeting time-sensitive expectations
  • Paid close attention to detail and consistency

Interests

American Family Insurance - Redmond, OR - Oct 2018 – Sept 2019
Customer Service Representative

Grocery Outlet Bargain Market - Madras, OR - March 2017 – Oct 2018
Cashier

Shopko - Sydney, MT - 2014 – 2015
Cashier

(Handled cash, resolved customer concerns, maintained accuracy, and supported team operations)

LANGUAGES

English
Spanish

Timeline

Housekeeper / Cleaning Service

Cleaner Living Services
10.2024 - Current

Production

Medline
09.2023 - 10.2024

Patient Access Representative

Mosaic Medical
07.2020 - 09.2023

Customer Service Representative

American Family Insurance
10.2018 - 09.2019

Cashier

Grocery Outlet Bargain Market
03.2017 - 10.2018

Field Worker

Kaiser Farms
06.2016 - 09.2016

Cashier

Shopko
01.2015

Cashier

Shopko
01.2014

High School Diploma -

Madras High School

Associate's Degree - General Studies

Central Oregon Community College

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