Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Tiffany Berthold

Naugatuck,CT

Summary

Customer-oriented Bartender offering almost 10 years of background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Overview

7
7
years of professional experience

Work History

Head Bartender

Retro Grub & Pub
Derby, CT
03.2019 - 07.2023
  • Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
  • Developed new cocktail recipes for the menu.
  • Ensured that all liquor laws were followed during service hours.
  • Maintained a clean work area with appropriate safety standards according to health regulations.
  • Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
  • Managed stock levels of all alcoholic beverages available at the bar.
  • Handled food orders from customers seated at the bar.
  • Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.

Bartender

Pub 67
Seymour, CT
01.2017 - 12.2022
  • Greeted customers and provided excellent customer service.
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Stocked and restocked supplies as needed throughout shift.
  • Maintained cleanliness of bar area, including washing glassware and polishing surfaces.
  • Checked identification of customers to verify age requirements for purchasing alcohol.

Bar Manager

American Pie & Pub
Seymour, CT
05.2016 - 01.2019
  • Resolved customer complaints regarding quality of food or beverage service in a timely manner.
  • Assisted with planning special events such as wine tastings or cocktail parties.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Restocked beer and liquor regularly and after special events.
  • Poured wine, beer and cocktails for patrons.
  • Planned and coordinated special events to boost customer numbers and profits.

Education

High School Diploma -

Naugatuck High School
Naugatuck, CT
05.2002

Skills

  • Measurement Accuracy
  • Reconciling Cash Drawers
  • Sales Promotion
  • Suggestive Selling
  • Outstanding Customer Service
  • Anticipating Guest Needs
  • Handling Difficult Customers
  • Outgoing Personality
  • Food Running
  • Buffet Setup and Takedown
  • Table Bussing

Timeline

Head Bartender

Retro Grub & Pub
03.2019 - 07.2023

Bartender

Pub 67
01.2017 - 12.2022

Bar Manager

American Pie & Pub
05.2016 - 01.2019

High School Diploma -

Naugatuck High School

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Tiffany Berthold